ProVia Values: Accountability

ProVia Values: Accountability

This article is part of a series on ProVia Values, which inspire, motivate and guide our work and interactions with others.

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Here at ProVia, we hold a monthly all-employee meeting we call “ProVia Values.” Our company has a set of 19 values that are clearly defined, and collectively we work to express those values in our daily work. Each month we choose one value to focus on, and our goal is to reflect on what that value means to us and deepen our understanding of how we embrace this as a company.


Striving for Excellence

Recently we covered the value of “Accountability”, which we define as: “We owe it to one another to do our best and to say when we’re not.” Some leaders find that holding team members accountable is one of the hardest things to do. But, when a leader gets accountability right, it creates the strongest team, because all the members know how important each person is to the success of the team.

There’s a heightened sense of camaraderie that comes from collectively striving for excellence and being open and transparent when the inevitable moments of “less than” occasionally take place. This motivates teams to be their best and strive toward being better every day.


Pillars of Accountability

Each of our ProVia Values presentations are led by a ProVia executive who records a video to be shown during the meeting. For accountability, this discussion was led by Larry Troyer, ProVia’s Vice President of Finance & Administration.

Larry Troyer shared some of the pillars of accountability.

Larry covered many of the aspects of accountability that help define it, including the following:

  • The corporate value of accountability calls for excellence, doing our best, and also for transparency and humility, and admitting when we fall short.
  • Open communications are necessary to facilitate accountability.
  • Some of the best ways to be accountable include: being truthful, being honest, and being transparent.
  • One of the keys to accountability is being true to one’s heart; being true to who God created us to be, and using the unique skills he gave us, for the greater good of all.

It is my hope that this series on ProVia Values provides insights about who we are as a company, what we stand for, and how we serve our customers, employees and community.

Be blessed, and be a blessing to others,

-- Brian


About Brian Miller

Brian Miller is President and CEO of ProVia, a leading manufacturer of professional-class entry doors, storm doors, patio doors, windows, vinyl siding, manufactured stone and metal roofing. The professional-class designation reflects the company’s high level of quality, service and customization. ProVia’s mission is “to serve, by caring for details in ways others won’t.” Each employee continually strives to put these words into action by providing unmatched quality and service, every day.

Company: ProVia

Website: ProVia.com

Connect with Brian on LinkedIn.


This article appeared first on the ProVia website

Jim Copeland

Sales Consultant

1 年

Excellent article Brian!!

Joe Snyder

Environmental Market Manager at Ohio Gratings, Inc.

1 年

What a great article. Can’t wait to read more. You are doing things the right way.

Chad Grude

Experienced Leader | Sales & Operations | Talent Acquisition

1 年

Brian, Your time and effort to share truth and best practices outside of your organization, is applauded and appreciated.

David G Pilcher Sr.

Owner and CEO, Freeport Press Inc. at Freeport Press

1 年

Outstanding my Friend, David G Pilcher, Owner and CEO, Freeport Press Inc!

Wanda Angel

Brand Marketing Manager for Superb Sealing Solutions

1 年

Our Sugarcreek Community and our Rotary are very grateful for what ProVia gives to us to make a difference. #serviceaboveself

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