[Proven Guide] Fix iPhone Grey Screen In 6 Ways 2025

While scrolling social media or checking emails you might face an “iPhone grey screen.” A “grey screen” displays shades of grey or alternates between black and white. It’s surely an alarming situation when you don’t know the cause of the issue and any method to fix it. However, don’t fret, though. In this guide, we’ll explain the reasons behind your iPhone displaying a grey screen and share 6 proven ways to fix it!

Part 1: Why Did My iPhone Screen Turn Grey?

If you’re contemplating, “Why is my iPhone screen grey,” there are numerous reasons for it but mostly they are related to a configuration or software issue. Here are the most common ones:

1. Grayscale Mode Enabled - This can be accidentally turned on in “Accessibility” settings or triggered by triple-clicking the Home button.
2. Outdated Software - Not updating to the latest iOS version could lead to a malfunction which could in turn cause a grey screen.
3. System Bugs - A software glitch, especially after an iOS update, might cause the problem.
4. Reduce Motion Activated - This setting may contribute to the grey screen issue.
5. Hardware Problems - A damaged screen or internal hardware issue might be the root cause.

Part 2: Top 3 Effective Methods to Fix Grey Screen on iPhone

Following are the top 3 ways to fix the “iPhone grey screen.” The most effective is using a third-party tool like Tenorshare ReiBoot that doesn’t cause data loss. However, if you’ve got an iPhone backup you can also try the other two methods such as resetting your iDevice or using iTunes to reset it. We’ve explained all 3 methods in detail. Have a look at them:

1. Fix iPhone Grey Screen With iOS Repair Master [No Data Loss]

When you don’t have a backup or want a method that can fix iOS issues on your iPhone that are causing the grey screen, use the Tenorshare ReiBoot. It can resolve 150+ iOS issues like the iPhone stuck on a grey, blue, or black screen, the Apple logo, and much more. or black screen without data loss. Here are more of its key features:

• Upgrade or downgrade iOS including iOS 18 and Betas without jailbreak or iTunes.
• Restore iDevices to factory settings without a passcode or iTunes.
• Enter or exit Recovery Mode with a single click.
• Resolve iTunes errors like 4013 and 1110.
• Permanently delete data from iDevices before selling or gifting them.

Here are instructions to fix your iPhone’s grey screen with Tenorshare ReiBoot:

Step 1: Download, install, and execute ReiBoot on your computer. Then, connect your iPhone to the same computer. Tap “Start Repair.”

Step 2: Then, choose “Standard Repair” mode. After this, tap “Download” to get firmware on your computer.

Step 3: Next, choose “Start Standard Repair.” ReiBoot will start fixing the grey screen on your iPhone and afterward, it will reboot normally.

2. Factory Reset Your iPhone to Fix iPhone Grey Screen

If your iPhone screen is gray and you don’t mind data loss while fixing it, resetting your iDevice to its default settings can also do the job. It can erase all settings to resolve any configuration or iOS issues. So, you can set up your iPhone as brand new. Here’s how to factory reset your iPhone to fix grey screen:

Step 1: Head to “Settings.” Then, choose “General.”

Step 2: Next, pick “Reset.” After this, “Erase All Content and Settings.”

Step 3: Then, enter your passcode. Next, tap “Erase iPhone” to finish.

3. Fix iPhone Grey Screen via iTunes

You can also restore your iPhone to its default settings using iTunes if the above method doesn’t work. But again you must have a backup to use this method. Otherwise, it will cause data loss. To use iTunes to reset your iPhone, follow the steps below:

Step 1: Open iTunes on your computer. Then, connect your iPhone to the same computer.

Step 2: Select your iPhone icon in iTunes when it appears. Next, head to “Summary.”

Step 3: Choose “Restore iPhone.” Hit “Restore” to confirm.

Part 4: Alternative Methods to Fix iPhone Grey Screen [Low Success Rate]

If you’re wondering about “Why my iPhone screen has gray lines,” there are other alternative ways as well to fix this issue. But mind you these methods have a low success rate as they are not effective if it’s an iOS issue that’s causing the grey screen to appear. However, there’s no harm in trying them out as they might succeed in resolving the grey screen. Here are 3 alternative methods to test:

1. Verify If the Grayscale Setting Is Activated

It might be that the Grayscale feature in your iPhone is turned on. That’s why a grey screen is displayed on your device. To fix it, disable the Grayscale mode. To do so:

Step 1: Head to “Settings” on your iPhone. Then, tap “General.”

Step 2: Open “Accessibility.” Then, pick “Display Accommodations.”

Step 3: Toggle off “Grayscale” to disable it.

2. Force Restart Your iPhone

If a grey screen appears because of a minor software glitch or background apps conflicting with your iOS, force restart your iPhone. It will provide a fresh start to iOS and also remove minor glitches. Here’s how to force restart your iPhone based on its model:

• iPhone 8 and Later - Quickly press “Volume Up,” then, “Volume Down,” buttons. Next, press the “Power” button and keep holding it until the Apple logo appears.

• iPhone 6 and Earlier - Press and hold the “Power” and “Home” buttons and keep holding them until the Apple logo appears.

• iPhone 7/7 Plus - Press and hold the “Power” and “Volume Down” buttons until the Apple logo appears.

3. Update Your iPhone

An outdated iOS can also cause a grey screen to appear on your iPhone. To fix it, you can update your iDevice. To do so:

Step 1: Head to “Settings.” Then, tap “General.”

Step 2: Select “Software Update.” If an update is available, tap “Download and Install.”

The Bottom Line

An “iPhone grey screen” problem is often caused by software glitches, wrong settings, or sometimes hardware issues. However, solutions like disabling Grayscale mode, force restarting, or even a factory reset might help.

But, it can risk data loss without a backup. If you don’t have a backup and want to avoid losing files from your iPhone, try Tenorshare ReiBoot. It’s a user-friendly tool that can fix 150+ iOS issues ranging from most minor to severe including the grey screen in a few clicks.