Protect your organisation's Power Platform from employee turnover

As the leader in low-code application platforms, the Microsoft Power Platform is a ground-breaking tool that nearly all organisations are investing in to enrich their digital culture and empower employees to drive business transformation. In the report published by Gartner in August 2022, it is predicted that 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020.

With the adoption of low-code platforms, there arise new issues which need to be accounted for. Employee turnover is a fact of life in any organization. But when it comes to critical business systems like the Power Platform, it can be especially disruptive. If you're not careful, employee turnover can lead to lost knowledge, security vulnerabilities, and productivity declines.

That's where managed support comes in. Managed support is a service that provides ongoing maintenance and support for your Power Platform environment. This can include everything from monitoring and troubleshooting to patching and updates. Managed support can help you to keep your Power Platform environment running smoothly, even if you're facing staff shortages.

Here are just a few of the ways that managed support can help you to protect your organization's Power Platform from employee turnover:

• Reduce downtime and disruptions. Managed support providers have the expertise and experience to quickly resolve any issues that arise with your Power Platform environment. This can help to reduce downtime and disruptions, which is especially important if you're low on staff.
• Improve security. Managed support providers can help you to keep your Power Platform environment secure by implementing best practices, monitoring for threats, and applying patches and updates promptly. This can help to protect your data from unauthorized access and cyberattacks.
• Increase productivity. Managed support providers can take care of all the day-to-day tasks associated with managing your Power Platform environment, such as monitoring performance, troubleshooting issues, and applying updates. This frees up your staff to focus on more strategic initiatives.
• Reduce costs. Managed support can help you to save money on IT costs by providing access to a team of experts on a subscription basis. This can be especially cost-effective for organizations with limited IT resources.

If you're facing staff shortages, managed support is a great way to protect your organization's Power Platform investment. By outsourcing the management of your Power Platform environment to a qualified provider, you can ensure that your system is running smoothly and securely, even if you don't have the in-house expertise.

Here are some additional benefits of managed support for organizations that are low on staff:

• Access to a team of experts. Managed support providers have a team of experts who are familiar with all aspects of the Power Platform. This means that you can get help with any issue that arises, no matter how complex.
• 24/7 support. Managed support providers typically offer 24/7 support, so you can get help whenever you need it, even if it's outside of regular business hours.
• Peace of mind. Managed support can give you peace of mind knowing that your Power Platform environment is in good hands. You can focus on other aspects of your business without having to worry about managing your Power Platform environment.

Once you've chosen a managed support provider, be sure to work with them to develop a support plan that meets your organization's specific needs. This plan should include things like the services that will be provided, the support hours, and the response times.

By investing in managed support, you can help to protect your organization's Power Platform investment and ensure that your system is running smoothly and securely, even if you're facing staff shortages.