Pros and Cons of TQM

In the preceding two articles, "TQM"?and "The 8 Principles of TQM"?we elucidated that the successful implementation and integration of Total Quality Management (TQM) demand unwavering dedication from every corner of the organization, necessitating strategic foresight and authoritative guidance from top management. While this endeavour can prove daunting for certain organizations, overcoming these hurdles sets the course for a journey towards sustained enhancement, expanded market presence, and enduring prosperity.

This article seeks to delve into the pros and cons of implementing total quality management (TQM). Total quality management (TQM) serves as a managerial instrument that assists organizations in attaining enduring objectives while maintaining a steadfast commitment to process enhancement. Nevertheless, it is not without its drawbacks.

The below figure clearly identifies the pros and cons of TQM:

In summary, instituting quality management is a vital undertaking for organizations of all sizes and at any stage, as it promises increased profitability, broader market reach, a diverse audience, and contented customers.

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