Proptech: The Future of Facility Management

For a long time, facility management and real estate were not closely associated with technology, as the focus was primarily on the physical administration and maintenance of facilities on-site. However, with the advancement of technology and the increasing digitization of companies, proptech (as exemplified by Sescom) is playing an increasingly vital role in facility management.

Facility managers face numerous challenges daily. These include managing goods, ensuring employee safety, maintaining heating, ventilation, and air conditioning (HVAC) systems, and handling vast amounts of data to enhance store efficiency and meet Environmental, Social, and Governance (ESG) goals.

An excellent solution to these challenges is the adoption of proptech. Proptech, short for property technology, refers to technological innovations such as apps and software that significantly simplify building management. With proptech, installations can be controlled remotely, inventory can be managed digitally, data can be analyzed more quickly, and facilities can be maintained more effectively. In this article, we will explore the advantages and various applications of proptech in facility management.

What is Proptech?

Proptech, also known as smart facility management, describes the integration of real estate management and technology to significantly enhance the purchase, sale, management, and efficiency of buildings. This includes the use of artificial intelligence (AI), machine learning, model predictive control, 3D printing, big data, and the Internet of Things (IoT).

Depending on the perspective, these smart technologies are also referred to as commercial real estate (CRE) technology, Retech, Retailtech, or real estate technology. However, proptech always refers to the connection between technology and real estate.

According to a study by Forbes, the term “proptech” first appeared in the 1980s. Globe News Wire also reports that the proptech market is expected to grow to a valuation of $86.5 trillion by 2032, representing a growth rate of 16.8% per year.

The Advantages of Proptech in Facility Management

With the availability of new technologies, such as smart room sensors that automatically control heating and ventilation, digital security measures, and building management systems (BMS), more and more businesses are seeking adaptable proptech solutions that can efficiently scale with the growth of their branches.

Sescom is a strong partner in the proptech sector, offering innovative apps (such as SES Support and SES Mobile App), automatic data evaluation, remote device control, and intelligent building management systems for both large and small branches (see Micro-BMS vs. conventional BMS). Additionally, Sescom provides numerous modules that can be tailored to the specific needs of facility managers and their branches.

How You Benefit from Proptech?

1. Optimizing Workflows

Many processes, including asset management, inventory management, order management, scheduling, and data collection related to sustainability, can be automated with proptech. This not only increases productivity by reducing the time and resources needed to complete tasks but also saves on labor and costs in many cases.

Proactive maintenance of equipment can help minimize downtime and extend the lifespan of the equipment. Proptech aids in this by using smart technology to predict when systems such as HVAC and critical infrastructure components may fail and should be serviced, repaired, or upgraded. This predictive analysis is made possible by integrating sensors and analyzing large amounts of data.

2. Managing Buildings Remotely

Proptech allows building systems to be managed remotely, reducing the need for on-site staff and enabling branch operations from anywhere. Data can be stored in a cloud-based building platform to improve collaboration, communication, and data-driven decision-making by your facilities management team. Mobile access allows managers to monitor locations from anywhere and address issues in real-time.

3. Faster Service Through Digital Tickets

Proptech can also be used as a digital visualization tool and “digital twin” to plan maintenance work and increase building efficiency. Detailed information in an app or dashboard makes it easier to identify and fix problems before they have a major impact.

With real estate service software (such as SES Support), you can submit issues at the branch through digital tickets or requests that are quickly processed by support staff. This allows you to track the status of your request and know when an employee is on their way to address the issue on-site. This enables more efficient remote collaboration and leads to faster on-site resolution of problems.

4. Higher Energy Efficiency and Sustainability

Proptech also places a strong emphasis on energy efficiency and sustainability through smart Building Management Systems (BMS). By analyzing data on electricity consumption, HVAC ?system performance, and other building installations, BMS software can intelligently detect excessive consumption, remotely control installations in a smart way, and identify potential savings. This not only enables facility managers to reduce the carbon footprint of their branches but also helps them meet ESG targets and reduce operating costs.

5. Enhanced Security Through Real-Time Data

The integration of proptech makes it possible to capture real-time data on the condition and use of buildings. This improves on-site security and makes it easier to track building access. Regardless of location, you can get an overview of your operating systems, on-site employees, inventory, assets, and much more. This enables facility managers to act proactively to increase the efficiency of building management and improve security.

Key Challenges for Widespread Proptech Adoption

Although proptech is already improving facility management, it’s important to consider consulting before implementing it in large-scale branch networks to avoid potential challenges.

Consider the following:

• Resistance to Digitalization: Resistance among employees can hinder the introduction of new systems and processes. The approval of senior management, facility managers, and all involved teams, as well as effective change management planning, are crucial for the successful integration of proptech.
• Data Silos: Data silos can hinder efficient decision-making and process improvement. The use of best practices for data collection, networking, system integration, and cybersecurity is essential.
• Lack of Technical Knowledge: The effective use of sophisticated analysis and automation processes can be hampered by a lack of technical expertise. Investing in employee training and partnerships is key to closing skills gaps. For example, Sescom offers training at the Sescom Academy to share critical expertise with its partners on how to use HVAC systems effectively.

Conclusion: Proptech in Facility Management with Sescom

A flexible, scalable proptech platform that enables seamless integration will set you on the path to greater efficiency in your branches. Smart facility management technologies provide a comprehensive solution for optimizing buildings by combining innovative technologies with proven management practices.

Sescom supports you with state-of-the-art technology and over 16 years of experience in facility management, covering all matters related to HVAC, IT, digitization, renovation, and the opening and closing of branches, among others.

Contact us! We will be happy to advise you!

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