Propping up property
HG Technology Ltd
Helping business processes flow through bespoke cloud-based solutions and insight
Cloud-based apps are designed to support businesses of all sizes, in all industries yet one sector where it’s had a significant impact and has been particularly transformational is property.??
This varied sector goes beyond just bricks and mortar and incorporates disciplines and professional services ranging from asset management and chartered surveying to specialist loans providers and real estate investment trusts.?
It’s a field of expertise that has been a constant for HG Technology since our beginnings and today, implementing solutions to drive efficiencies at property-related companies continues to be a staple of our customer portfolio.?
Here’s where and how with HG’s help, the cloud has added weight and strength to companies and made a big difference.?
Reporting?
For the property loans company the Alternative Bridging Corporation, Excel reports were doing little to help the business development team identify growth opportunities. They were dry and static and information pertaining to monthly performance was limited.?
With a focus on income generation as opposed to cost control, we recommended and implemented Microsoft’s PowerBI as it can quickly generate reports that use KPIs to ensure company targets are met. Interactive and current, they provide an in-depth view of sales and partner performance that says our client: “provide really relevant insights into how we are performing.”?
Cash reconciliation??
James Andrew Residential is a leading property management company delivering a highly personalised service to developers, landlords and residents and where the weekly task of cash reconciliations for multiple bank accounts had become a drain on staff resources.??
The company needed to both speed the process up and eradicate human inaccuracies and so we proposed a bespoke, fully automated Excel based system which allowed multiple bank file downloads to be inputted automatically.??
Operational efficiencies were delivered and with fewer errors, customer satisfaction enhanced with our client saying: “HG Technology’s knowledge of our business helped them to effectively identify a solution and implement it seamlessly delivering an immediate benefit to our operations.”?
Document creation & storage?
At Hibernia, a real estate investment trust, its environmental, health and safety (EHS) management system was outdated and needed improving in order to both speed up and streamline the process.??
After a thorough review, we set about developing a new system to simplify the creation of incident forms and improve the mechanisms by which these could be found later.??
Fully automated and involving a smooth migration, it can now generate relevant documents in an appropriate storage location, ready tagged as well as being easily accessible and editable via auto generated hyperlinks.??
It’s fast and efficient and says the client: “We now have a highly effective way of managing our EHS information with simplified form creation and access.”?
CRM?
LeBruin specialises in corporate finance and debt advisory services and with the business split into three distinct units each with separate contacts and markets, it needed a CRM system which could provide a more personalised customer experience.?
Our solution was to customise and modify its existing system by using AI-driven flows to make every interaction faster and more efficient and where weekly reporting would provide a dynamic prompt to rekindle contact with previous clients.?
As our client says: “HG Technology has transformed the way we manage our clients. The customised CRM system is not only timesaving but has also improved the success rate of our customer interactions.”?
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Cloud consultancy?
McKay Securities, a commercial property investment company with REIT status, that sought to gear up its existing infrastructure to ensure it could keep pace with the demands of the business particularly in relation to onboarding new applications.?
Steering them towards a fully cloud-based hosting model, we worked closely with their management team and were able to seamlessly transfer all its existing applications. Our new solution not only delivered improved infrastructure, security and reliability, we were able to align software versions of applications across the business, contributing to operational cost savings of around 30 per cent.?
Says the client: “The advice and guidance offered by HG Technology allowed us to make informed choices about the future of our IT infrastructure and how it will support the business.”??
Digitising audits & inspections?
For organisations needing to carry out regular audits and inspections, the opportunity to record information digitally is transformational when it comes to site visits and field worker accuracy, as well as saving time and enhancing productivity.??
At HG Technology we partner with Resco Solutions and have the expertise to implement its powerful mobile workforce software so that on or offline, users can carry out inspections on a mobile device, with the information stored for later review.??
Our work with Breedon Cement Works, saw us take this leading construction material manufacturer from pen and paper inspections to being fully digital. They had piloted Resco but needed our expertise to fully integrate it with SAP and the Microsoft suite. Now when out in the field, their teams can pull through relevant equipment data, export completed inspections and present data using Power BI.?
According to the client: “The Resco system allows routine inspections to be conducted easily and efficiently?on a device they always have to hand saving us valuable time.”?
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To find out more about how HG Technology supports companies with cloud-based systems to help with streamlining and improving workflows and business processes across an organisation, please visit www.hgtechnology.co.uk and get in touch.??
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