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The proof of the pudding is in the eating

Rachel Murphy

Founder and CEO at The Grafter | Helping founders build, scale, and exit their business | 2x previous exits and ￡250M+ in successful transactions for clients

发布日期: 2015年3月29日

The Tech Reboot project has been transforming the way technology services are delivered at The National Archives. We’ve been aiming to build engagement with our customers, and have rolled out a range of improvements over the past six months.

But how has this felt for staff across the organisation? Had they noticed any improvement?

We surveyed 700 staff when I joined in Sep 2014 and 6 months on the confidence in technology services provided to The National Archives staff was up by nearly 20%.

Drilling into the detail.............

Have we improved how we communicate with our customers?

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See all articles

The proof of the pudding is in the eating

Rachel Murphy

Founder and CEO at The Grafter | Helping founders build, scale, and exit their business | 2x previous exits and ￡250M+ in successful transactions for clients

Rachel Murphy的更多文章

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