Prompts Without Imagination and Empathy Will Deliver Bad Responses

Prompts Without Imagination and Empathy Will Deliver Bad Responses

The value of prompts generated on #ChatGPT4Sellers is highly dependent on the intelligence and insight of the person or system using them. As in day to day conversation, prompts are essentially conversation starters or pointers to deeper areas of discovery and catalysis of ideas. Their effectiveness relies on the context, the purpose of the intended touch point of interaction, and deep, empathetic understanding of the user's needs and desired better future.

Here are some factors to consider when developing and applying a list of highly effective prompts:

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How are you challenging your assumptions, identifying your own biases and shining a spotlight on your blindspots to sbe timely, be relevant, be valuable on every touch?

  1. Your intent matters. When you are producing prompts are you being self serving or in service to your customer, to your team, to your partners? Work backwards from the desired outcome that delivers a mutually satisfactory outcome that is sustainable. Does it pass the "Would I do this (deal/say this) 100 times in a row?" test?
  2. Understanding the Context: Understanding the context in which the prompts will be used is crucial. The situation, topic, environment, and the individuals involved in the conversation all form part of the context. Using prompts to help you flush out your assumptions and biases, identify blindspots or overemphasising one element at the expense of others in the system.
  3. Tailoring to the Audience: The prompts should be tailored to the specific audience or customer. Knowing your customer's needs, interests, and level of understanding can help make the prompts more effective. Experimenting with the AI to expand the scope of your understanding is an essential part of your learning
  4. Timing: The timing of when to ask a question or take a specific action is important. Create prompts to help you at the start of a conversation establishing rapport with pinpoint accuracy, evolving into timely and relevant messaging personalised to the individual and where they are in their buying journey. Later in the conversation delve deeper into a topic and uncover a buyer's true motivation to change (or not) and flush out their fears to prevent ghosting and the constipation of your pipeline with "closed-lost/no decision" outcomes. They did decide ... not to buy from you. Use the AI to learn "why?"
  5. Flexibility: While a list of prompts can be a useful guide in a conversation, it's important to be flexible and adaptable. Every conversation is unique, and sometimes it might be necessary to deviate from the list or adjust the prompts based on the flow of the conversation. Great salespeople apply theory of mind to imagine what the other person is feeling. Use AI to bring your research to life and help you rehearse pivotal moments until have lived them so often, you own them.
  6. Listening and Responding: A prompt is not simply a matter of asking a question or making a statement and then moving on to the next one. It's important to listen and respond to what the other person is saying. This can provide valuable information that can guide which prompt to use next. Similarly, when developing your thinking to feed your pre-meeting plan, using AI, feed off the AI's responses. Give it detailed context so it can play your buyer. Question it, challenge it, correct it, tell it off for being boring or making stuff up. Ask questions you are too scared to ask your boss, your customer, your peers or your partners. How you respond determines how you feel and how your customers experience interacting with you. Focus on truly understanding your customer, how they see their situation, what they want, what they fear, their appetites for risk and reward. Show up and be the one person in the world who understands them best. That's practically irresistible.
  7. Empathy: This is about understanding and sharing the feelings of the customer. Being empathetic can make the conversation more comfortable for the customer, and can also provide insight into which prompts might be most appropriate or effective. All human beings want to be heard, feel felt and be understood. We are social primates and fighting hundreds of millions of years of evolutionary hardwiring is a fool's errand. Work with your buyer's neuroscience and give their brain what it needs to feel safe buying from you. AI can equip you with practical insights you could never accomplish manually. But you in partnership with AI become bionic!

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AI is not a threat to your job. Your repsonse to it may well be. It is an opportunity to be better, gain a competitive advantage and bring certainty and predictability to your pipeline and results
#ChatGPT4Sellers: Applied intelligence/empathy/imagination/context         

v2.0 of #ChatGPT4Sellers is a 6 part programme launching

6 June 1300-1430UK:

  1. You'll ask the #unaskedquestions that deliver understanding of your buyer's context, their obstacles to success, and craft your offer in the language of decision makers through the use of simple tools and financial savvy
  2. Knowing your customer in context (role) and as a human being (identity) has never been more important. Relationships matter, especially in hard economies
  3. Unpacking your buyers' individual psychology, motivations, language patterns and sentiment to earn the right to engage in shared confidences and trust
  4. Over 80% of C-level execs state that a "failure to understand my industry" is a reason salespeople never get a second meeting
  5. Turning weaknesses into strengths, and strengths into weaknesses. Unlocking the opportunity in your competition
  6. Enter your buyer's workflow with a unique, original, thought provoking hypothesis, based on your research and hard work in the previous 5 modules, that challenges their preconceived ideas of what is possible to get invited in by decision makers who don't respond to email or answer the phone

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