Prompting Techniques - Write better ChatGPT Prompts

Prompting Techniques - Write better ChatGPT Prompts

A good prompt is vital because it tells the AI exactly what you want, ensuring accurate and helpful responses.

A well-crafted prompt ensures clarity and precision by providing clear instructions, reducing ambiguity. Relevant context enhances contextual understanding, crucial for complex queries. Efficient prompts save time and effort by guiding models to the right response, reducing follow-up questions. Task-specific prompts choose the best strategy for the job, from simple retrieval to complex problem-solving. Creatively designed prompts encourage innovative responses. Careful structuring reduces biases and errors, enhancing trust.

Let us explore the different types of prompting techniques with examples of use case specific prompts.

1. Zero-shot Prompting

Zero-shot prompting involves giving the model a task without providing any previous examples of how to complete it.

Example 1: Generating a professional email.

  • Prompt: "Write a professional email to a supplier informing them of a delay in payment due to internal auditing processes, ensuring politeness and a commitment to resolving the issue promptly."
  • Explanation: The prompt clearly outlines the task without prior examples, relying on the model's understanding of professional communication.

Example 2: Summarizing a report.

  • Prompt: "Summarize the key findings and recommendations of the attached annual financial report for presentation in the upcoming board meeting."
  • Explanation: This prompt expects the model to digest and condense information, a task it must undertake with no prior examples provided.

2. Few-shot Prompting

Few-shot prompting involves providing the model with a few examples to guide its understanding of the task.

Example 1: Drafting meeting minutes.

  • Prompt: "Here are examples of meeting minutes. [Example 1] [Example 2] Now, create meeting minutes for the attached meeting transcript."
  • Explanation: The examples serve as a template, guiding the model on structure and content expected in meeting minutes.

Example 2: Creating customer service responses.

  • Prompt: "Given these customer complaints and responses [Complaint 1, Response 1], [Complaint 2, Response 2], craft a response for this new customer complaint."
  • Explanation: The provided examples help the model understand the tone and structure of effective customer service responses.

3. Chain-of-Thought Prompting

Chain-of-thought prompting encourages the model to break down complex tasks into intermediate steps before arriving at a conclusion.

Example 1: Problem-solving customer issues.

  • Prompt: "To resolve a customer's complaint about a delayed shipment, list the steps you would take to identify the problem, communicate with the customer, and ensure resolution."
  • Explanation: The prompt guides the model to approach the task methodically, detailing each step towards resolution.

Example 2: Project planning.

  • Prompt: "Outline the steps needed to launch a new marketing campaign, from concept brainstorming to execution and evaluation."
  • Explanation: This prompt encourages the model to think through the sequential steps required in project planning.

4. Self-Consistency

Self-consistency involves prompting the model to generate multiple answers and then select the most consistent or plausible one.

Example 1: Evaluating job candidates.

  • Prompt: "Generate three assessments of this candidate's suitability for the sales role based on their resume and interview responses, and select the most well-rounded evaluation."
  • Explanation: The model generates varied evaluations, then identifies the most balanced and consistent assessment.

Example 2: Decision-making in business scenarios.

  • Prompt: "Provide three different approaches to increase market share in the upcoming quarter, and identify the most feasible strategy."
  • Explanation: This prompt encourages generating multiple strategies, then critically evaluating to select the most practical.

5. Generate Knowledge Prompting

Generate knowledge prompting encourages the model to create new information or ideas based on given data or trends.

Example 1: Innovation brainstorming.

  • Prompt: "Based on the latest trends in renewable energy, generate five innovative product ideas that our company could develop."
  • Explanation: The model uses current trends as a basis to brainstorm novel product concepts.

Example 2: Market analysis report.

  • Prompt: "Analyze the attached sales data and generate a report highlighting emerging market trends and potential growth opportunities."
  • Explanation: The model is tasked with interpreting data to uncover new insights and opportunities.

6. Prompt Chaining

Prompt chaining involves using the output of one prompt as the input for another, creating a chain of tasks that lead to a final result.

Example 1: Research and presentation preparation.

  • Prompt 1: "Identify key areas for technological innovation in our industry."
  • Prompt 2 (using output of Prompt 1): "Create a PowerPoint presentation outlining these key areas, including potential impacts and case studies."
  • Explanation: The first prompt focuses on research, whose findings are then used in the second prompt for presentation creation.

Example 2: Customer feedback analysis and action plan.

  • Prompt 1: "Summarize the main concerns from the customer feedback survey."
  • Prompt 2 (using output of Prompt 1): "Develop an action plan addressing these concerns, prioritizing them by urgency and impact."
  • Explanation: The initial analysis of feedback leads to a strategic action plan in the second step.

7. Tree of Thoughts

Tree of thoughts involves exploring multiple branching paths of reasoning or decision-making, similar to a decision tree.

Example 1: Risk assessment.

  • Prompt: "For the proposed product launch, identify potential risks, categorize them by severity, and suggest mitigation strategies for each category."
  • Explanation: This prompt encourages a structured breakdown of risks and solutions, akin to a decision tree.

Example 2: Career path planning.

  • Prompt: "Outline potential career paths within our company for a junior marketing executive, including possible promotions, lateral moves, and the skills required for each."
  • Explanation: The model maps out a 'tree' of career progression options, considering various trajectories and skill requirements.

8. Retrieval Augmented Generation

Retrieval augmented generation (RAG) involves combining the model's knowledge with external data sources to enhance the response.

Example 1: Market research.

  • Prompt: "Using the latest industry reports, summarize key trends that will affect our business in the next year."
  • Explanation: This prompt assumes the model can access and incorporate external data (industry reports) into its output.

Example 2: Legal compliance updates.

  • Prompt: "Retrieve the latest regulatory changes affecting our sector and summarize their implications for our operations."
  • Explanation: The model is expected to pull in recent regulatory information and explain its impact on the business.

9. Automatic Reasoning and Tool-use

This involves the model using external tools or logical reasoning to solve problems or complete tasks.

Example 1: Financial forecasting.

  • Prompt: "Using the attached financial models, project our quarterly revenues for the next fiscal year and identify key influencing factors."
  • Explanation: The model applies financial principles and tools to forecast revenues and analyze influencing factors.

Example 2: Data analysis.

  • Prompt: "Apply statistical analysis tools to the attached dataset to identify trends and anomalies, summarizing your findings in a report."
  • Explanation: The prompt expects the model to use statistical tools to analyze data and report findings.

10. Automatic Prompt Engineer

This approach involves the model generating its own prompts to solve complex tasks, effectively becoming its own prompt engineer.

Example 1: Project management.

  • Prompt: "Design a project management plan for the upcoming product launch, including timelines, key milestones, and resource allocation."
  • Explanation: The model must break down the project into manageable tasks, effectively creating prompts for each aspect of the project plan.

Example 2: Content strategy development.

  • Prompt: "Develop a comprehensive content strategy for our new product line, including target audiences, key messages, and content distribution channels."
  • Explanation: The model outlines a strategy, generating prompts for detailed planning of each component.

11. Active-Prompt

Active-prompt involves the model dynamically adjusting its prompts based on the user's feedback or the task's evolving requirements.

Example 1: Adaptive customer support.

  • Prompt: "Based on the customer's feedback, revise your previous advice to better address their specific concerns about the product."
  • Explanation: The model refines its responses, taking into account customer feedback for more tailored support.

Example 2: Iterative project feedback.

  • Prompt: "Incorporate the team's feedback into the project plan, adjusting goals and timelines to better align with their suggestions."
  • Explanation: The model actively updates the project plan, reflecting team input for improved alignment.

12. Directional Stimulus Prompting

This involves guiding the model towards a specific line of thinking or approach, often to foster creativity or explore specific angles.

Example 1: Creative marketing campaign ideas.

  • Prompt: "Imagine our product is a superhero. Design a marketing campaign that highlights its 'superpowers' and how it saves the day for our customers."
  • Explanation: The prompt directs the model to adopt a creative, thematic approach to campaign development.

Example 2: Problem-solving from different perspectives.

  • Prompt: "Approach the declining sales issue from the perspective of a product manager, a salesperson, and a customer. Provide unique solutions from each viewpoint."
  • Explanation: This prompt encourages the exploration of the problem through multiple lenses, fostering diverse solutions.

13. Program-Aided Language Models

This technique involves integrating external code or program execution into the LLM's responses, allowing the model to perform computations, data analysis, or interact with APIs as part of generating a response.

Example 1: Generating a sales report summary from raw data.

  • Prompt: "Given the following sales data for the last quarter in CSV format, calculate the total sales, average sales per month, and identify the best-selling product. Then, provide a brief summary of the sales performance."
  • Explanation: The prompt instructs the LLM to parse the CSV data, perform calculations, and summarise the findings, leveraging its ability to integrate with data analysis tools or scripts.

Example 2: Automated code generation for data visualisation.

  • Prompt: "Here is a dataset containing monthly user engagement metrics. Write a Python script using Matplotlib to plot monthly active users against time, highlighting peaks and troughs."
  • Explanation: This prompt guides the LLM to generate Python code that analyses and visualises the provided data, demonstrating its capacity to aid in programming tasks.

14. ReAct

Definition: ReAct, short for "Reasoning Actions", is a method where the model is prompted to simulate a series of reasoning steps or actions to solve a problem, often involving dynamic information or real-time decision-making.

Example 1: Handling customer service inquiries.

  • Prompt: "A customer has reported an issue with their product not functioning as expected. List the steps you would take to diagnose the problem and propose a solution, considering our product troubleshooting guidelines."
  • Explanation: The prompt encourages the model to outline a step-by-step action plan based on troubleshooting protocols, showcasing its ability to reason through customer service scenarios.

Example 2: Project management task prioritisation.

  • Prompt: "Given a list of project tasks with deadlines and resources required, outline a strategy for prioritising these tasks to meet the project deadline efficiently."
  • Explanation: This prompt directs the LLM to apply logical reasoning to prioritise tasks, factoring in deadlines and resource allocation, illustrating its potential in project management.

15. Multimodal Chain of Thought (CoT)

Definition: Multimodal CoT involves the model expressing its reasoning process across different modes (text, images, etc.), enhancing understanding and interpretation of complex problems.

Example 1: Interpreting data charts.

  • Prompt: "Examine the attached bar chart showing this year's monthly sales figures compared to last year's. Describe the trends and suggest reasons for any significant changes."
  • Explanation: The prompt requires the LLM to analyse visual data (the chart) and articulate its insights, demonstrating the model's multimodal reasoning capability.

Example 2: Product design feedback.

  • Prompt: "Review the attached design sketches for our new product line. Provide a detailed analysis of the designs, focusing on aesthetics, functionality, and user experience."
  • Explanation: This prompt asks the model to critique and reason about design choices based on the provided sketches, showcasing its application in design and product development.

16. Graph Prompting

Definition: Graph prompting involves structuring prompts and responses in a graph-like manner, enabling the model to navigate complex relationships and hierarchies in data or concepts.

Example 1: Organisational structure analysis.

  • Prompt: "Given the organisational chart of our company, identify key departments, their interrelations, and suggest areas for improving cross-department collaboration."
  • Explanation: The prompt encourages the model to interpret the organisational graph, identify connections, and propose improvements, utilising its ability to understand hierarchical data.

Example 2: Knowledge graph-based decision making.

  • Prompt: "Using the provided knowledge graph of our product portfolio, identify related products that could be bundled together for a marketing campaign."
  • Explanation: This prompt requires the LLM to analyse the product knowledge graph, identify relationships, and make strategic marketing decisions, highlighting its capability in leveraging graph-based data.


Interested to explore more?

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