Project Manager's Pain Points - "My best resource is gone"
Syed Ishteaque Ahmed, PMP, PMI-ACP, CSM, CSPO, LLQP
Entrepreneur & Mentor | Project Manager & Educator
It's a rat race out there, but the rats are no longer running behind the same old cheese. Now they have evolved and want the best cheese out there
Resource constraints have always been a major factor for project delays and other related effects, but this becomes a pain, when projects are chosen based on the available resources and just when a detailed project plan is done and the project is about embark the execution phase, the key resources drop the bomb of leaving for a better opportunity. Although it is always highly appreciated that everyone grow in their career and pursue the dream or better opportunities, this also becomes a pain point for the project manager to accommodate that and re-evaluate the buy-in of the respective customers and senior management team.
Resource retention is a crucial aspect of project management, and project managers must find ways to retain their resources, especially skilled personnel, to achieve project goals.
One effective strategy for retaining resources is to create a positive work environment. The project manager should foster a culture of respect, trust, and teamwork that promotes employee satisfaction and reduces turnover. This can be achieved by ensuring that team members have clear job descriptions, opportunities for career development, and a work-life balance that promotes a healthy work environment.
For example, suppose a project manager is leading a team of software developers working on a long-term project. In that case, the manager should provide the team members with a sense of purpose, emphasizing the importance of their work and how it contributes to the organization's overall success. The manager can also create a culture of open communication, where team members can express their ideas and concerns freely.
Another strategy for retaining resources is to provide competitive compensation and benefits packages. Project managers should ensure that the team members are paid fairly for their skills and experience and provide incentives such as bonuses and benefits packages to attract and retain top talent.
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For instance, a project manager working on a construction project may offer competitive salaries to attract experienced and skilled workers to the team. Additionally, the manager could provide health insurance and other benefits to make the job more attractive and retain the workers.
Another critical factor in retaining resources is providing opportunities for professional development. Project managers should offer training, mentorship, and growth opportunities to team members to enhance their skills, knowledge, and overall job satisfaction.
For example, suppose a project manager is leading a team of graphic designers working on a branding project. In that case, the manager can organize workshops and training programs to help team members improve their skills in areas such as branding, design, and marketing. By providing these opportunities for professional development, the project manager can retain skilled workers who feel invested in their careers and the company.
Finally, project managers can retain resources by showing appreciation and recognition for their team members' work. Project managers should acknowledge their team's contributions, express gratitude, and reward good performance, thus creating a sense of loyalty and motivation among the team members.
For example, a project manager leading a team of sales representatives could provide bonuses or incentives for reaching sales targets or meeting milestones in the project. Recognizing and rewarding the team's hard work and dedication can go a long way in retaining skilled resources.
In conclusion, resource retention is a critical factor for the success of any project, and project managers must adopt strategies that promote a positive work environment, offer competitive compensation and benefits packages, provide opportunities for professional development, and show appreciation for their team's work. By implementing these strategies, project managers can retain their skilled resources and achieve project success.