Progress Is A Collection Of Small Steps

? We want to be a market leader by 2040…

? We want to increase our revenue by 50% in 3 years…

? We want to surpass our competitor in the development of…

Goals are great, but they are only achieved by focusing on the details. These are the seemingly insignificant tasks that we take for granted. We all like to put “excellent attention to detail” in our resumes, but how many of us actually pay attention to the details that matter the most?

We’ve become so fixated on distant goals, that we’ve forgotten about the process. Tucked away within the process is how you treat your most valuable asset, your people. We’ve forgotten that people achieve goals, not numbers in an excel sheet, not investing in automation, or buying your competitors.

If motivated and treated correctly, your people can become the engine behind attaining market leadership by 2040 or increased cash flow by 2028.

It's interesting when I hear business leaders talk about their goals. Take me inside your company and let me see how you treat your people. I’ll tell you whether you’ll attain your goals or not. Even if you do, it won’t be sustainable. You’ll spend all of your profits filling holes along the way.

So, what are “the details” that are often overlooked by business leaders…

1?? “Good morning, Team!”

2?? “Take the afternoon off to spend with your kids”

3?? “Let’s talk about equity in this company that you’ve served faithfully for years”

4?? “Thank you for a job well done on this project. Without your contributions, it wouldn’t have been possible”

5?? “Thank you for cleaning the restroom, Steve” (Comment to Janitor)

6?? “Tell me how I can serve you better”

7?? “What are your financial goals and what do you need to make to achieve that?”

We’ve spent years focusing on the wrong things. Let’s start bridging the disconnect by doing the little things well & consistently.