The Human Touch in the Age of AI
International Institute for Learning
Intelligence. Integrity. Innovation.
AI is the sparkling new tool catching everyone’s eye—its capabilities are powerful, and it moves at an incredible pace. But as someone who’s been fortunate enough to walk through life with a mix of humble beginnings and truly blessed experiences, I will say this with certainty: AI doesn’t have us.
It doesn’t have the quiet lessons life teaches in moments of joy, heartbreak, triumph, or failure. It doesn’t carry the richness of our individual journeys, the instincts shaped by experience, or the perspective gained from wisdom earned along the way. Sure, it can process data at lightning speed, or even imitate parts of what we do. But so much of what makes ideas meaningful, what makes art, decisions, storytelling human comes not from an algorithm, but from the soul.
Profit Margins from Customer Projects
Many organizations generate revenue by doing customer projects as contractors. The business they are involved with is Project Business, and a major concern in these projects is profitability. Claire’s story shows what specific challenges these projects bring for project managers and what organizations can do to make it easier for individuals to grow into this role.
Claire’s Story
It all began when Claire, a seasoned project manager, was asked to change roles. Having worked on internal projects with great success, she was now assigned to customer projects.
For years, Claire had excelled at overseeing projects that benefit the company’s operations without direct revenue goals. Internal projects are typically cost centers, with success measured by their contribution to operational efficiency, manageability, and effectiveness—not profitability. Her focus had been on timelines, budgets, and resource utilization to achieve these goals.
Claire’s shift to customer projects, each operating as a profit center, brought a seismic shift in her priorities. These projects weren’t just supporting the business—they were the business, driving revenue.
Inside Stories Podcast Episode 17 | T.R. "Randy" Pilling on Defense Programs, AI’s Role, and The Value of Lifelong Learning in Leadership
With Guest T. R. "Randy" Pilling
Tune in to the “Inside Stories” podcast with Dr. Leon Herszon as he interviews Tameka Vasquez, a visionary social futurist and founder of The Future Quo. Tameka shares her journey from aspiring journalist to tech industry leader, emphasizing the importance of human-centered thinking in shaping the future. Discover how she helps organizations embrace change, foster creativity, and prepare for the evolving landscape of AI. This insightful conversation explores the intersection of technology, culture, and imagination.
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