Products Sr. Specialist Opportunity at Masary

Job Responsibilities:

? Following up on all assigned products on daily basis

? Following up on the services’ enhancements on daily basis

? Handling service testing

? Understanding the requirements of other teams/departments to enhance the service/system requirements.

? Working on Analysis for the products performance (gap analysis)

? Communicating with all departments to check the readiness for any new service to be added

? Communicating with the external teach team to follow up on the system

? Reviewing new contracts for issuing TR

? Working on UI/UX designs for the application

? Creating new processes for the Merchants

? Working on facilitating the CX for Merchants & ordinary customers

? Working on training materials for sales team

? Working on System Migration when needed

? Any other tasks related to the job may be required

Job Qualifications:

? Experience 2-4 yrs. in the same position or in business analysis or Marketing

? Bachelor's Degree from any reputable university

? Awareness of Product Journey

? Good experience with CX (Preferable)

? Proven experience with UI/UX & web design (preferable)

? Very good knowledge about Marketing principles

? Proven Experience in MS office ( Word, Excel, PowerPoint,…ETC) is a must

? Awareness of contract contributions

For well qualified and interested candidates please send your updated CV to [email protected]