Products Sr. Specialist opportunity

Job Responsibilities:

-       Following up on all assigned products on daily basis

-       Following up on the services’ enhancements on daily basis

-       Handling service testing 

-       Understanding the requirements of other teams/departments to enhance the service/system requirements.

-         Working on Analysis for the products performance (gap analysis)

-         Communicating with all departments to check the readiness for any new service to be added

-       Communicating with the external teach team to follow up on the system

-       Reviewing new contracts for issuing TR

-       Working on UI/UX designs for the application

-       Creating new processes for the Merchants

-       Working on facilitating the CX for Merchants & ordinary customers

-       Working on training materials for sales team

-       Working on System Migration when needed

Job qualifications:

-       Experience 2-4 yrs. in the same position & preferable background from telecommunication or banking

-       Bachelor’s degree from reputable university, preferably Business Administration or Computer Science

-       Marketing Diploma (Preferable)

-       Awareness of Product Journey

-       Good experience with CX (Preferable)

-       Proven experience with UI/UX & web design (preferable)

-       Very good knowledge about Marketing principles

-       Proven Experience in MS office ( Word, Excel, PowerPoint,…ETC) is a must

-       Awareness of contract contributions

For interested & well qualified candidates please send your updated CV to [email protected] with the title- Products Sr. Specialist- LinkedIn