Productivity Flourishes when there is a culture of Reciprocal Trust in the organization from top to bottom

?? The success of an organization requires a culture of reciprocal Trust from top to bottom. High-performance organizations are 11x more likely to have leaders who trust their employees. The presence of 5 elements of Trust Index explains 18% of participating organizations’ increased productivity since the start of the pandemic, according to a new interesting research just published by The Institute for Corporate Productivity (i4cp) using data from their clients ( Daiichi Sankyo US , BNSF Railway The E.W. Scripps Co. Investor Relations Land O'Lakes, Inc. ) employing more than 100 employees.

?? By investing in leaders development is a simple way to improve trust in the Organization.

?The 5 elements of Trust

i4cp researchers have developed Organizational Trust Index? which is made up of five elements:

1?? Senior leaders trust employees

2?? Managers trust their team members

3?? Managers are trusted by their direct reports

4?? Employees trust their team members

5?? The senior leadership team is trusted by employees

?? Researchers found that the presence of these five elements explains 18% of participating organizations’ increased productivity since the start of the pandemic. But overall, levels of trust are still challenging, especially in low-performance organizations.

?Lack of trust affects Workforce Productivity

Researchers found that difference in trust between high- and low-performance organizations is quite surprising. Indeed, they noticed that employees of high-performance companies strongly agreed with the five trust statements by a factor of 3 to 11x over those from low-performing companies.

Also just 2% of respondents from low-performance organizations strongly agreed that their senior leaders trust employees, and 3% said that employees trust senior leaders.

Those from high-performance organizations were 11x more likely to strongly agree that there is trust between these groups.

?More manager Training = More Trust Index

?? Researchers noticed that in organizations that provide a substantial amount of training on people-leader capabilities increase overall trust, while leaders in organizations in which trust is low typically have received much less training.

A previous research published by the same i4cp researchers, already found organizations that have fit cultures are ???? ???????? ???????????? to report increased employee productivity during this same time period.

?Trust is built from the inside out

Another insightful research by 普华永道 researchers found that a company won’t be trusted by its customers if it’s?not trusted?by its employees?so they created a new formula for Trust.

Researchers discovered that employee trust depends on ?? ??????????????:

???Purpose and values.?This is traditionally where family businesses have excelled

???Commitment to ESG.??it’s important that employer is transparent about the company’s impact on the environment but also about its record on?#DEI

???Accountability.?Creating a structure for accountability that allows employees to speak up about their concerns is a good way to help build trust.?

??i4cp researchers conclude that building more trust in an organization is a learned skill that can be continuously improved upon. Organizations that provide a substantial amount of training on people-leader capabilities increase overall trust, while leaders in organizations in which trust is low typically have received much less training.

Thank you??? The Institute for Corporate Productivity (i4cp) ?researchers team for these insightful findings:? Kevin Oakes Katheryn Brekken, Ph.D.

Dave Ulrich ?George Kemish LLM MCMI MIC MIoL

?? Follow me on?LinkedIn , and click the ?? at the top of my profile page to stay on top of the latest on new best?HR, People Analytics, Human Capital and Future of Work research, become more effective in your HR function and support your business, and join the conversation on my posts.

???Join?7,000+?people and subscribe to receive?Weekly People Research

Everyday, I share a new research article about?People Analytics, Human Capital, HR analytics, Human Resources, Talent,….

#peopleanalytics ?#trust #productivity #performance