Product Vision to Roadmap: How Slack Built a Winning Strategy to Dominate the Collaboration Space - part?9
Mohamed Fayas Jawfer
Luxury Hospitality | Marketing | Digital Product & E-commerce | Tech Startups
“Success is a combination of hard work, skill, and luck, but luck is the one thing you can’t control. Focus on what you can control.” — Stewart Butterfield
#productmanagement is a complex and challenging role that requires a broad range of skills and knowledge. As a product manager, you are responsible for overseeing the entire lifecycle of a product, from #conception to #launch and beyond. You need to have a deep understanding of your customers, their needs and pain points, and the competitive landscape. At the same time, you need to balance these #customercentric concerns with the business objectives of your company.
In this blog post, we’ll take a closer look at the process of building a winning #productstrategy , using Slack as an example of a company that has achieved remarkable success through effective product management.
Defining Your Product?Vision
A clear product vision is the foundation of a successful product strategy. Without a clear understanding of what you are trying to achieve, it’s impossible to create a roadmap that will get you there. Your #productvision should be a statement that describes your ultimate goal for the product.?
For example, Slack’s product vision is to
“make working life simpler, more pleasant, and more productive.”?
This statement is clear, and concise, and reflects the company’s commitment to creating a product that addresses the needs of its customers while also driving business growth.
Conducting Market?Research
Conducting #marketresearch is a critical step in the product management process. It allows you to gain a deeper understanding of your target audience, their needs, and the competitive landscape. Slack conducted extensive market research to understand how people were communicating in the workplace. They identified a need for a tool that would simplify communication and collaboration, which led to the development of their product. By conducting market research, Slack was able to identify a gap in the market, understand the needs of its target audience, and create a product that has become a leader in the workplace communication and collaboration space.
Setting Product Goals and Objectives
Once you have a clear product vision and have conducted market research, the next step is to set product goals and objectives. Product goals should be specific, measurable, achievable, relevant, and time-bound (SMART).
This will help ensure that everyone involved in the product development process is working towards a common goal. Objectives should be focused on delivering value to your customers and achieving business objectives. Slack has set specific product goals and objectives that align with its product vision and market research. Their goals include increasing engagement, driving growth, and improving the user experience. By setting these specific goals, Slack is able to focus its efforts and resources on achieving them. They can measure their success and make data-driven decisions that support the achievement of their product goals.
Prioritizing Features
Prioritizing features is a critical step in building a winning strategy for your product.?It requires you to understand the needs of your customers and prioritize features that will provide the most value.?
Slack uses a similar approach to prioritize features. They collect customer feedback and usage data to understand customer needs. They then evaluate potential features based on their impact on the customer experience and the business. Finally, they prioritize features based on their potential value to customers. By prioritizing features in this way, Slack ensures that they are delivering features that are valuable to their customers and align with their overall product strategy.?
Creating the Product?Roadmap
Creating a product roadmap is a critical step in turning your product vision into a winning strategy. A product roadmap provides a clear plan for how you will achieve your product goals and objectives. It helps you communicate your strategy to your #team , #stakeholders , and #customers .
As Steve Jobs famously said,?
“I’m as proud of what we don’t do as I am of what we do. Innovation is saying ‘no’ to 1,000?things.”?
A product roadmap helps you say “no” to features and ideas that do not align with your vision and strategy.
Slack’s product roadmap is a great example of how a clear and concise roadmap can help a product achieve its goals. Slack’s product team #prioritizes features based on #customerfeedback and usage #data . They then create a roadmap that includes new features and integrations, as well as improvements to existing features. For example, one of Slack’s roadmap updates included an improved file-sharing experience, expanded integrations with other tools, and new capabilities for managing large channels.?
In addition to new features and integrations, Slack’s roadmap also includes milestones and #KPIs . These help the product team measure progress and ensure that they are achieving their product goals and objectives. For example, one of Slack’s KPIs is #userengagement . They track how often users are logging in, how many messages they are sending, and how long they are staying in the app. By tracking these KPIs, Slack can identify areas for improvement and make #datadriven decisions about its product roadmap.
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Communicating the Product?Roadmap
Finally, you need to communicate the product roadmap to stakeholders. This includes team members, executives, investors, and customers. #Communication of the roadmap should be ongoing and should include updates on progress and changes to the roadmap. Slack communicates its product roadmap through regular blog posts, email updates, and community events.
Conclusion
Building a winning strategy for your product requires a clear product vision, market research, product goals and objectives, feature prioritization, and a well-defined product roadmap. Slack’s product strategy is a great example of how a well-defined product vision and roadmap can lead to success. By following these steps, you can create a winning product strategy that delivers value to your customers and achieves business objectives.
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