Product Thinking Newsletter - February

Product Thinking Newsletter - February

February may be the shortest month but there certainly is a lot to celebrate. Black History Month, International Day of Women and Girls in Science (Feb 11th), Tortellini Day (Feb 13th and a personal favourite) and of course, the defacto holiday of love, Valentine’s Day.?


Love comes in all shapes and sizes, and sometimes, as you’ll see in this anonymous poem I received from one of our practitioners, love doesn’t even have to be for a person...?


Product Thinking, oh how we adore

Your approach to building, we can't ignore

User needs, problems, and goals we seek

To build products that are truly unique


The Product Thinking Playbook is our guide

Filled with tactics and techniques, we can't hide

It's our holy grail, our secret sauce

To building products that don’t get tossed


We brainstorm and ideate, we iterate and test

We pivot and adjust until it’s the best

We love this process, it's so much fun

Building great products is never done


Our love of Product Thinking is clear,

It leads to product innovation while dispensing with fear

We'll keep using the playbook, without a doubt

To build products that users are all about.


So let's raise a glass to Product Thinking

And the playbook that keeps us from sinking

Let's build great products, and let's have a blast

Because with Product Thinking, those products will last!


I hope you all had a great February. Oh, and before I forget...

This Month in Tech History: February Edition

  • Facebook is launched by Mark Zuckerberg from his Harvard dorm room - February 4, 2004
  • The first version of Mozilla Firefox is released, becoming a popular alternative to Internet Explorer - February 9, 2004
  • Apple introduces the iPad, revolutionizing the tablet market - February 9, 2010?
  • Tim Berners-Lee publishes a paper proposing the concept of the World Wide Web - February 11, 1990?
  • YouTube is founded by three former PayPal employees, changing the way we consume video content - February 14, 2005?
  • The first version of the popular programming language, PHP, is released - February 22, 1997
  • Netscape Communications is founded, paving the way for the first widely-used web browser - February 23, 1994
  • The first version of Android is released by Google, transforming the mobile phone industry - February 26, 2008?


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The Je Ne Sais Quoi of Desirability

Truly successful products are revelled in as much as they are relied upon, sometimes making them feel like they’re woven into the fabric of the user’s life. But accomplishing this requires more than just building a product that people can use – it’s about building a product that people WANT to use. If you’re in the business of building things, you’ve probably asked yourself, “do people want or need what I’m building?” And this is a good question to ask – but desirability is more than just a box to be checked and forgotten.

How your CX strategy can help you create new digital revenue streams

In the always-on, digital economy change happens fast. Any business that rests on its laurels can expect to become obsolete. In an ultra-competitive market, you have only a small window to spot opportunities and exploit them before your competitors. That’s because no matter how fast your market is evolving, technology is evolving faster. This pace of change is unprecedented and the consequences are clear…

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Field Guide to a Product Mind: Social Proof

Before leaving the house, you grab an umbrella and coat after the woman on the morning news says to expect afternoon rain. You notice a long line of people waiting outside a new restaurant on your way home from work, and the next day call and make a reservation. Unsure of what to do on a Friday night, you decide to watch a movie or show, selecting from what’s “currently trending.” What do the above have in common? They’re all examples of Social Proof and its influence.

Five Surprising Business Problems You Can Tackle with Machine Learning

Over the last few years, AI and machine learning (ML) have quickly transformed from specialist technologies with high barriers to entry into ubiquitous business tools. Today, consumers and organizations interact with both every day — whether it’s directly through communications with chatbots or indirectly as they act on the outputs of ML models. Use cases like process automation, customer service automation, and CX personalization aren’t just widely known and accepted — they’re table stakes for modern businesses. But most organizations are still just scratching the surface of what’s possible with ML.


Until next month, be kind!

Chris

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