Product Review for Salesforce CRM

What do you like best?

Salesforce CRM has great flexibility for a number of different sales channels and industries. Great people to work with during the introductory and setup phase.

What do you dislike?

Our only problem was trying to integrate our sales numbers into a SF report for distribution to the sales group. We did a work-around but it was not the easiest way to do it

What business problems are you solving? What benefits have you realized?

Communication via announcements #1 Weekly customer reports #2 New customer contact and follow-up #3

For which purposes do you use the product?

Sales, Marketing, Reports and new video and communications with product development

What is your primary role when using this product?

VP of Sales and Marketing

What is your relationship with this vendor?

It was always very good and responsive

At which company did you most recently use this product?

Titan International (TWI)

Are you a current user of Salesforce CRM?

No - Small Business owner now!