Product Review for Salesforce CRM
What do you like best?
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What do you dislike? - It's getting a little large now so the extreme ease of use and agility has decreased some
What business problems are you solving? What benefits have you realized? - Lack of access to all customer contacts and interactions with customers by everyone on the team which we now have in one place.
For which purposes do you use the product? - Contact management, sales cycle updates and pipeline management
What is your primary role when using this product? - New business sales and account management
What is your relationship with this vendor? - Customer and technology partner
At which company did you most recently use this product? - CA and Informatica
Are you a current user of Salesforce CRM? - yes