Product Review for Salesforce CRM

What do you like best?

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What do you dislike? - It's getting a little large now so the extreme ease of use and agility has decreased some

What business problems are you solving? What benefits have you realized? - Lack of access to all customer contacts and interactions with customers by everyone on the team which we now have in one place.

For which purposes do you use the product? - Contact management, sales cycle updates and pipeline management

What is your primary role when using this product? - New business sales and account management

What is your relationship with this vendor? - Customer and technology partner

At which company did you most recently use this product? - CA and Informatica

Are you a current user of Salesforce CRM? - yes

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