Product Review for Atlassian JIRA
Kenny S. Kamal
![Kenny S. Kamal]()
Kenny S. Kamal
Global Chief Information Officer at Oxfam International | IT Strategist | Cyber security Leader | DEI Lead | Advocate for Tech-Driven Social Impact | Non Exec Director | Trustee
What do you like best?
Atlassian JIRA is a great product. I like that it...is flexible for various bespoke configurations
What do you dislike?
There is room for improvements in a few areas, such as...sla reporting, while it is customisable for day date/hours the graphs still include weekends requiring manual editing
What business problems are you solving? What benefits have you realized?
traceable and planned software projects
For which purposes do you use the product?
bug tracking and service desk
What is your primary role when using this product?
CTO
What is your relationship with this vendor?
direct
At which company did you most recently use this product?
ECP
Are you a current user of Atlassian JIRA?
Yes