Product Management - Delayering Need
Havells Air Cooler Range - Innovation for User Health, Pain points and Needs

Product Management - Delayering Need

User’s need has many layers and it’s of utmost importance for a product manager to delayer these for a clear understanding to develop product or services.

Layer 1 : Basic functionality & Safety

Layer 2 : Convenience & Comfort

Layer 3 : Add on functionality

Layer 4 : Owner’s pride

Aesthetics has become a given attribute. Product has to look good.

·        A product shall be successful if it meets Layer 1.

·        A product shall be ‘volume driver’ if it meets Layer 1 & 2.

·        A product shall be ‘Value driver’ if it meets Layer 1, 2 & 3.

·        A product shall be ‘brand driver’ if it meets Layer 4 as well.

Customers segments Or Seekers can be defined in as many ways as a product manager wants, to be very close to precision in product launch. Thus, in relation to their need irrespective of their social & financial status let's define Seekers as –

·        Just about meeting basic work requirements

·        VFM- Value of money

·        Added Value

·        & Pride Seekers

We can now combine the need layers and seeker segments to evolve product. I don’t wish to make this piece bookish thus stopping here. Pl share your thoughts for benefit of every one.

Let’s grow together!

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