"Procter & Gamble Changed The Rules"
"P&G Cuts Advertising Allowances Leading To Diminished Brand Strength".....Now P&G Is Forced To Cut Brands!
Procter & Gamble led "The Big 3" in slashing vendor advertising programs a number of years ago. Described in a more politically correct manner, P&G repositioned marketing/advertising funds to more accurately account for these funds. The new approach was to base advertising monies on the cases each retailer purchased.
However you want to look at it, this is what happened; for generations, Procter & Gamble demanded brand dominance with all of its products. Year after year, P&G acquired brands and delivered success again and again.
Just How Did Procter & Gamble Deliver Success?
Advertising monies and P&G's generosity with these monies played a major role in this success. Procter & Gamble did this by offering grocery wholesalers and retailers alike generous advertising monies.
These advertising funds were so generous, some at Procter & Gamble questioned if all of this advertising money was really necessary. Certainly within the boardroom walls of Procter & Gamble the thought was these advertising funds could be better spent.
Was Procter & Gamble Correct?.....Simply Put, No.
Procter & Gamble's initial goal with these generous advertising funds was to be certain, whenever possible, most if not all grocery wholesalers and retailers would believe they MUST feature Procter & Gamble brands, rather than the competitors' brands.
Even more compellingly, the very vendor programs that funded most every ad from every major retailer or independent grocer across America relied on Procter & Gamble's advertising monies as the base to financially build and justify the cost of almost every ad.
"Procter & Gamble Built A Best Of Class Brand Empire"
So as time progresses, Procter & Gamble, like no other manufacturer, built a second to none dominance within each space its solid SKU's were offered. In essence grocery retailers and wholesalers were hooked on this drug like addiction of advertising funds provided generously by Procter & Gable.
"Why Mess With Success...But They Did"
While the old saying goes, "No tree grows to the sky," Procter & Gamble must have been convinced it was time for changes.
Procter & Gamble changed manufacturer vendor funds forever....
Procter & Gamble made the decision all future advertising allowances would be case driven and paid based on performance, not funds to be counted on regardless of the retailers success or failure with any particular sale.
"Is This Change In Accounting A Big Deal?"
In reality, most would agree this advertising dollar change was really an accounting adjustment. Procter & Gamble's vision of advertising funds was not a total discontinuation of these advertising funds, although it was not viewed as such.
This change of allowances based on cases took away the safety net most wholesalers and retailers relied upon as guaranteed funds to build an ad.
Given that most of us would agree that if anything, the retailers and wholesalers were overpaid. With Procter & Gamble's original advertising program, that did not change the perception of this new case driven program. The case driven vendor fund concept was not well received.
What Does the Retailers Pushback Look Like?
Over time, retailers had to look elsewhere for advertising monies to replace the Procter & Gamble financial support to build an ad. The retailer was forced financially to look deeper into alternative manufacturers' offerings, as well as private label, as an option when building an ad.
Remember, when Procter & Gamble ruled the grocery industry through bean counters, merchandisers had no choice but to project reduced advertising costs via Procter & Gamble's advertising dollar support.
So as we look back to the days when Procter & Gamble had over 150 dominant products,were they correct in the adjustment leading to advertising dollar support savings?
Was This The Correct Approach To Reduce Vendor Funded Advertising Expenditures?
Let's look at it objectively. During the years when Procter & Gamble felt they were overspending, Procter & Gamble had, as we said, 150 hot items. Today that hot list of items has been reduced to about 65!
A closer look at this financial maze might well reveal the reduction in advertising expenditures were not simply advertising dollar savings, but in fact a simultaneous reduction in the value of the corporate assets we think of today as Procter & Gamble.
In closing, many have asked why I choose to write about what I see in the supermarket industry today and my ideas. At Adlife we believe great ideas and its resulting branding will give new life and direction to any company. So for that reason we chose to open the discussion.
Joel M. Albrizio, President Adlife Marketing & Communications
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Member of Camara Internacional da Indústria de Transportes (CIT) at The International Transportation Industry Chamber
8 年Great post with good details here that are accurate when I checked using my Business Analytics model. WWW.SAVANNAHSUPPLYCHAIN.COM, regards, Bill Stankiewicz
Manager - Business Process at The Church of Jesus Christ of Latter-day Saints
8 年Even the mighty are venerable, if ego gets in the way of relevance to both the customer and the marketplace.
Unrestricted Free Agent; Sales and Engaging Mentor
8 年The ever changing grocery industry is being re-invented even at the local level. From in-store operations, sales/merchandising to warehouse and handling, competition positions themselves for larger profits. Have we forgotten what is really important? Has our mission statement become skewed not remembering how the mission is tied to other missions of the team? Advertising is huge and dollars based on merit is a logic capable of spanning multiple functions. Merit increase? Performance Base Funding? What a concept!
CPG Sales
8 年P&G made several changes in how they went to market over the years. Some worked, some didn't. When they went to a per case driven funding system there were small retailers who lost out. However focus was placed on the retailers who were bigger, sometimes better, and there were allowance given that rewarded growth. I think the biggest mistake they made, (and then changed ) was going to "value pricing". It was assumed by senior management that the consumer prefered an EDLP, not the traditional high low of weekly hot prices.
CPG Sales
8 年Joel, an interesting article. However it would be more credible if you spelled Procter correctly....