Process Mining Challenges and Best Practices

For the first Process Mining Cafe of the year, we invited Vinicius Stein Dani from Universiteit Utrecht to talk about the common challenges and best practices for process mining.

Vinicius, Rudi, and Anne discussed the importance and unimportance of data quality, data privacy, process mining methodologies, and domain expertise. What must you do to ensure your process mining initiative is successful? Watch the recording of the café here and find out — A big thanks to Vinicius and to all of you for joining us!

Links

Here are the links that we mentioned during the session:

• This is the article with the 13 process mining challenges and 95 best practices, from which we picked our favorite challenges during the café.
• Vinicius Stein Dani, Henrik Leopold, Jan Martijn van der Werf, Iris Beerepoot, and Hajo Reijers. From Process Mining Insights to Process Improvement: All Talk and No Action?, CoopIS, 2023.
• Vinicius Stein Dani, Henrik Leopold, Jan Martijn van der Werf, and Hajo Reijers. Progressing from Process Mining Insights to Process Improvement: Challenges and Recommendations, EDOC, 2023.
• Vinicius Stein Dani, Henrik Leopold, Jan Martijn van der Werf, Iris Beerepoot, and Hajo Reijers. From Loss of Interest to Denial: A Study on the Terminators of Process Mining Initiatives, CAiSE, 2024.
• Use our data quality checklist to validate your data before the analysis.
• Garbage In, Garbage Out: Ensuring Data Quality for Process Mining with with Kanika Goel from Queensland University of Technology and Niels Martin from Hasselt University.
• Process Mining Preprocessing Tasks with Xixi Lu from Utrecht University.
• Case Study: Auditing With Process Mining by Jasmine Handler and Andreas Preslmayr from the City of Vienna.
• How To Be A Responsible Process Miner with Dirk Fahland and Felix Mannhardt from TU Eindhoven.
• In the Process Mining Café Sequences of Stuff, Léonard Studer from the City of Lausanne shared many practical tips about how to put people at ease when analyzing their work with process mining.
• Our Privacy, Security, and Ethics guide shares Léonard’s ethical charter and discusses anonymization options.
• Collecting Process Mining Data With Privacy In Mind with Tobias Zepter from the BVV.
• Maikel van Eck, Xixi Lu, Sander Leemans, and Wil van der Aalst. PM2: a Process Mining Project Methodology, CAiSE, 2015.
• Our 12-step project guide helps you embed your process mining project in the methodology your organization already uses.
• The Business Case for Process Mining with Miguel Angel Gómez from PROA.
• How to simplify complex process maps.
• The skills and roles needed in your process mining project team.
• How to deal with blindspots in your process through missing activities.

Contact us anytime at [email protected] if you have questions or suggestions about the café.

Have you seen that the Process Mining Café is also available as a podcast? So, if you prefer to listen to our episodes in your favorite podcast player, you can get them all here.

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