Process Improvement; Ask This:

Process Improvement; Ask This:

Organized By Key Themes: Product, Management, Development, Process, Project, Data, Design, Software, Quality, Opportunities:


PRODUCT:


How much does each component need to be improved for the system to meet its goal?

Assure your personnel identifies process improvement initiatives to support commercial business goals and revenue objectives, makes recommendations, and executes change to improve order management systems and processes to meet quality product delivery and (internal) customer service quality standards.?


How do you improve internal processes to deliver products & services better, faster, and cheaper?

Verify that your organization is participating in process improvement events designed to map existing work flows and value streams, specify (internal) customer expectations, identify waste pain points, and establish leaner business processes that deliver the right products efficiently.?


What is the impact of lean management on different dimensions of organizational structure?

Verify that your company is driving continuous product process improvements using statistical analytical improvement tools as Six Sigma and lean methodologies.?


How do you capitalize on creativity for sustainable, longer term improvement?

Identify process improvement opportunities, and lead the implementation, to improve development velocity, team member happiness and product quality for end users.?


Are the costs efficient or is there scope to streamline or improve the processing of licences to reduce costs and ultimately the level of fees and charges?

Be sure your staff manages and executes improvement projects that support overall production process improvement in the plant and other variable cost savings opportunities.?


What is your experience with engaging employees to deliver improved customer service?

Lead initiatives which combine product development and process improvement to deliver improvement in quality and reliability.?


When was the last time your organization provided basic education in safety concepts and practices to its employees?

Provide feedback to the team about opportunities for product or process improvement initiatives.?


How do you integrate safety into your processes to minimize risk for your personnel and improve your bottom line?

Be sure your group builds and maintains key relationships to allow for effective ongoing communication with management and business areas to integrate products, services, and process improvements into business areas strategic objectives and operations.?


Does the process infrastructure include elements supportive of a continuous improvement culture?

Collaborate cross functionally to support internal initiatives as process improvement and product development.?


Does the area consume too many resources or have Quality, Cost, or Delivery problems?

Guarantee your team is leading research and development projects that produce new designs, product modifications valued by the (internal) customers and process improvements that support cost reductions.?


MANAGEMENT:


What are your organizations governance system and processes for management and financial accountability, transparency in operations, and senior leader performance evaluation?

Translate business performance trends into sustainable process improvement recommendations, and use sound change management principles to lead the development and implementation of process improvements across a broad stakeholder base.?


What innovative processes are followed to reduce cost and increase value to the customer?

Certify your strategy partners with Distribution Center management and your lean team to identify, implement and support process improvement projects by centering on cost reduction and improvements in safety and quality.?


How will privacy, security, and data integrity issues be addressed throughout the data collection, analysis, and reporting processes?

Make sure the Chief of Staff provides thought partnership and direct support to the Head of Operations in developing, monitoring, and reporting on business process improvement initiatives, performance management metrics, and training program effectiveness.?


Have senior executives clearly identified and accounted for concerns regarding Customer Service issues and other change drivers, and emphasized that major improvements are imperative?

Oversee that your organization develops change management strategies and plans to drive fast adoption of business process improvement and/or new technologies.?


Which methods can be used for supply chain integration, to improve internal flexibility?

Verify that your personnel utilizes processes as CQI or Six Sigma Lean Management processes to identify and implement process improvement initiatives for supply chain efforts system wide.?


How can user experience mapping deliver insights and help create a culture of continuous improvement?

Drive process improvement with technology to lead business users with understanding, incorporating, and implementing changes to create an effective and compliant quality management system.?


Does the preferred alternative represent the best balance of feasibility versus return on investment for your organization?

Participate in the process improvement teams invest in leading in the development and management of Business Alliances and Partnerships with key contractors and vendors.?


What elements of coaching drive the desire to continue the learning / improvement process?

Support opportunities include process improvement and strategic improvement initiatives, project management and coordination of tasks; also opportunities for learning and development in lean methodologies and leadership, change management and coaching skills.?


Has your organization identified areas for improvement and eliminated duplicate processes?

Proactively interact with (internal) client management to gather information and help identify process improvement opportunities, and prepare the necessary information and documentation to facilitate the communication of the identified opportunities to the engagement team and (internal) client management.?


DEVELOPMENT:


Who participates in developing solutions and implementing process improvements?

Make sure your company contributes feedback for and/or participates in initiatives related to process improvements, development or implementation of new systems or procedures, new business opportunities and performance improvement strategies.?


How can the process be improved using all the latest research and best practices relating to the psychology of risk, risk based decision making and the use of big data for risk profiling?

Assure your team is responsible for contract workforce planning and development using business process improvement methodologies and organizational diagnosis and intervention techniques.?


What functions and processes facilitate the generation of evidence from practice?

Facilitate high level technical/business conversations in the one of more of the areas of Software Development, Business Intelligence/Data Warehouse, Process Improvement or Project Management Offices.?


What improvement actions correct the root causes to meet customer requirements again?

Participate in the development of solutions and cross technology process improvement initiatives to meet business needs.?


Is there a policy for process improvement within the system owner organization?

Identify and define new process improvement opportunities; work with development team to improve data collection and management.?


When technological changes occur, are the structures and processes adapted or modified accordingly?

Identify process improvement opportunities; define improvement requirements; conduct detailed analysis; act as a liaison between the business and development resources; and support the communication/training efforts related to process changes.?


What information do you need to track and analyze the change process as it evolves, and to learn about assumptions for improvement?

Warrant that your group oversees Organizational Development projects and initiatives such as workforce planning, process improvement efforts, organizational diagnosis and design/structure, change management, and group facilitation/strategic planning.?


Do you improving medical employees ability to identifying strengths and weaknesses in communicating with clients through self reflection?

Be sure your group researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status.?


How is business process management similar to quality improvement approaches as total quality management?

Verify that your staff is leveraging acumen in areas that include in-field development, operations and process improvement acumen; manufacturing footprint optimization and implementation new plant opening, plant closing/consolidation, in-plant improvements; and, product process planning cycles to manage product complexity while meeting (internal) customer expectations.?


PROCESS:


What continuous outage improvement process is in place to optimize outage performance?

Be sure your design assembles key participants, leads, guides, and facilitates cross-functional, collaborative teams in business improvement and development initiatives using business process and change management standards to optimize the overall efficiency and effectiveness of the process.?


What are the opportunities to improve data sources, collection, analysis and reporting processes?

Partner with business leaders to evaluate current process and systems/tools, and develop enhancements through new data capture and flow improvements that lead to improvement in the efficiency and quality of financial reporting and business understanding.?


How can internal processes be improved, reducing operational costs while demonstrating compliance and enabling business opportunities?

Guarantee your workforce leads or participates in large scale business process improvement initiatives resulting in significant improvements in (internal) customer satisfaction, increased revenue and decreased operations costs.?


What process or workflow does a typical consumer follow to solve for the service need?

Work in the context of an Agile squad to collectively find opportunities to drive continuous improvement and smart ways to deploy process improvements and/or technology to solve business problems.?


Has the team assessed how information technology could best be used to support the alternative work processes?

Identify, facilitate and lead enterprise wide process improvement activities utilizing LEAN/Six Sigma methodologies to design and improve processes that support business infrastructure and performance.?


What process will you use to review categories to determine whether there is alignment with the established district priorities for employee achievement?

Make sure the primary purpose of the Process Improvement Analyst is to analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems.?


Are there changes to processes, policies, programs, planning etc, that would improve service delivery?

Confirm that your group is responsible for the design, project planning and implementation of process improvement projects (Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, etc.?


What is the origin and the destination of the received or processed information?

Be sure your personnel identifies opportunities for processing operational improvements by analyzing current operations; preparing cost/benefit analyses; developing business cases; recommending process improvement priorities.?


How do you improve your work processes to achieve better performance, reduce variability, and improve products?

Coordinate follow up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained.?


How do you identify possible areas for improvement using process, performance and other internal data?

Check that your group develops business tools and solutions that identify process improvement opportunities through strategic thinking and analysis.?


PROJECT:


Do you monitor and evaluate your testing process to identify areas for improvement?

Ensure you collaborate with the rest of the (internal) customer Supply Chain team to identify process improvement opportunities by using analytics and reporting and then drive and monitor those business excellence projects.?


Do reports clearly identify good practice, standard practice and recommendations for improvement for each organization?

Ensure your organization is providing analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of Projects and Programs as well as support in the preparation and presentation of technical, management, and operational briefings, data calls, and reports.?


How do you improve project success and PMO competence over time?

Interface so that your group manages a well defined project management process and champions ongoing process improvement initiatives to implement best practices for PMO Methodologies (Waterfall, Hybrid and Agile).?


How can management improve the commitment, trust, and sense of ownership supporting new process designs?

Be certain that your group is supporting complex process improvement and project management engagements for individual business units.?


How is your organization validating that the eligible entities are using data to improve service delivery?

Perform business and/or technical analyses to identify and/or define (internal) customer needs, determine potential strategies, and deliver plans/proposals for process improvement opportunities and/or projects.?


What are the costs, benefits, risks, improvements, processes, competition, etc?

Develop and implement programs, which include creating and maintaining a supply chain process improvement roadmap, project plan, business case/cost benefit tracker, training, and communication plan, etc.?


How do you facilitate improvements to business processes?

Determine project requirements; identify and research data sources; collect, analyze and interpret data; facilitate teams through process improvement projects resulting in recommendations for decision-makers.?


What kinds of resources can desktop support professionals use to improve the prospects?

Confirm that your workforce identifies process improvement opportunities and invest in establishing standards and procedures for project reporting and documentation in support of the team.?


What data will be collected and how will it be collected to support the evaluation?

Make sure your personnel is responsible for execution of process improvement projects to support business needs of the plant.?


Do you analyze available data in a way which allows you to assess and improve government processes? Which data?

Work closely with project managers, IT leaders, co workers, and peers to define and analyze business and operational problems and process improvement opportunities and requirements.?


DATA:


What are the key actions that will support process/efficiency based improvements in your service?

Lead/support the execution of business process improvement projects and other strategic initiatives; Establish processes and conformance metrics to ensure high levels of data quality and process consistency.?


Is there a relationship of the strategic planning to continuous quality improvement and institutional effectiveness?

Make sure your design uses significant judgement and discretion to collaborate with (internal) customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of (internal) customer needs, and ensure quality delivery.?


Has the team identified risk factors associated with implementing each alternative?

Liaison so that your team is using lessons learned and available data drive process improvement with the field organization to resolve identified systemic issues.?


Do the measures show that performance goals are being met and that the project is on track for achieving its expected return on investment?

Safeguard that your staff applies process improvement methods and techniques; invest in data collection; identifies processes for improvement in daily work; and invest in education of new employees in the team process.?


Has the problem been eliminated and the process showing measurable improvements?

Lead business stakeholders with analyzing data flows for process improvement opportunities in order to eliminate current manual processes.?


Has your organization tried to improve the flows and deliveries of its suppliers?

Lead business stakeholders with testing of system changes and analyze data flows for process improvement opportunities.?


What innovation initiatives, that aim to improve work processes and procedures, do you identify?

Collaborate with the implementation and engineering team to identify trends and process improvement opportunities through data.?


Do you believe that action is needed to help improve how organizations represent value creation process?

Conduct moderate to very complex quantitative analyses of data from program analysis and business process improvement and graphically represent data and results of analyses.?


How do you improve your current processes and systems for supporting institutional operation?

Utilize daily reporting data and discrepancy tracking methods to support strategies of process improvement from development stages to implementation and maintenance.?


What type of support or direction have you received for carrying out the improvements?

Safeguard that your workforce is identifying areas of weakness, process improvements based on data findings and business process change plans and support to the acquisition community for all contract writing systems data interface issues.?


DESIGN:


Does establishing the interest of different stakeholders early in the process significantly improves the chances of a successful restructuring?

Secure that your strategy drives resolution of organizational effectiveness issues, including team and leadership development, organizational design, workforce analysis and planning, business process improvement and departmental restructuring.?


What is the financial impact of your hiring process, and where is there room for improvement?

Assume full ownership of process improvement projects starting by identifying the issue, designing the solution, to driving implementation and handing over to the operations teams.?


What are the tangible results of the learning process (reduced Cost, increased efficiency, improved Quality, increased production)?

Design and implement continuous process improvement initiatives to increase moderation efficiency and quality.?


How can technology improve accountability and simultaneously improve the efficiency and quality of educational outcomes and supporting processes?

Liaison so that your organization is designing, implementing, and supporting cross functional business process improvements and associated technology solutions and enhancements.?


How do you go further and increase productivity, reduce costs, improve process efficiency and increase revenue without major effort or staff upheaval?

Secure that your company evaluates and proposes design and process improvements to achieve performance and cost optimization.?


How do you manage workforce capability and capacity to accomplish the work of your organization?

Work across software engineering teams and architects for end to end alignment, process improvements and future designs.?


Are all risks to achieving the performance targets identified and a mitigation plan in place?

Be confident that your team initiates, enables and supports process redesign and/or re engineering initiatives and projects through continuous process improvements.?


How do you begin the process improvement effort with your current process assets?

Certify your design contributes to and implements design modifications to improve quality of projects and process improvements.?


Are processes for discovery, remediation and improvement articulated, integrated and managed?

Safeguard that your personnel utilizes expertise to proactively identify areas for operational efficiencies and design/articulate a means for process improvement.?


SOFTWARE:


Can improvements be made to your organizations processes, tools, and approaches?

Make headway so that your organization is involved in implementation level software design Guarantee your company is involved in requirements capture, analysis techniques and process improvement approaches.?


How do you improve the resource allocation forecast and drive accountability & standards?

Perform regular project reviews, process definition, process implementation, process training, process improvement and drive project software teams to ensure quality is integrated into software development.?


Is your organization using the best project identification process given the available data?

Make headway so that your staff is pushing the software baseline forward by continuing process improvement and using agile software development process.?


What characterizes successful human performance tools and implementation processes?

Collaborate with team members to uncover, develop and implement project management software optimization opportunities and process improvements.?


What additional training would you recommend to enhance your knowledge of lean?

Identify process and/or business issues that may arise with the implementation of the software and recommend process improvements to address those issues.?


What new policies, procedures, and/or processes are needed to support the behavior change?

Ensure your core competencies are software engineering, systems engineering, and process improvement services.?


How do you turn a lose lose, total activity cost relationship into a win win one?

Lead cross functional work stream project teams to support process improvements through measurement software and hardware upgrades, focusing on process cost, quality, and capability.?


Which personnel would be involved in the containment, eradication, and/or recovery processes?

Be certain that your team is involved in Business Process Improvements, Data Migration, Data Analytics, Software/Tool Implementations and Customization.?


How do you help your organization win more business by adopting and adapting proven processes, practices, and tools that can improve your decision making and reviews?

Drive development process improvements and establish best practices to ensure highest quality software.?


How do you go further and increase productivity, reduce costs, improve process efficiency and increase revenue without major effort or staff upheaval?

Lead a technical team to develop and deploy state of the manufacturing software systems technologies in support of early stage, pilot and high-volume manufacturing activities for new technology transfer, process improvement, cost reduction or capacity expansion.?


QUALITY:


How do you improve department efficiency so that the sales team can fully focus on worthwhile leads?

Liaison so that your personnel leads development improvements in quality processes and operational processes through continual process improvement initiatives.?


Who participates in developing solutions and implementing process improvements?

Invest in the development and implementation of system-level quality outcomes and cost/utilization initiatives with process improvement goals and strategies; organizes, leads (and participates on) system level process improvement teams and committees.?


What are the opportunities to improve performance monitoring and reporting arrangements?

Represent Quality Assurance by collaborating on new product development and production process improvement teams focusing on design controls, change controls, risk management, process transfer, validation, monitoring, and appropriate archival of records.?


What do you learn from the evolution of research on lean management assessment?

Drive continuous process improvement to increase safety, quality and operations performance through implementation of Lean Principles.?


If your organization decides to pursue reengineering, how will it address any unresolved issues/concerns that were identified as a result of its assessment of internal and external barriers to change?

Champion change across site with employees, collaborators, and stakeholders to ensure adoption and success of process improvement projects and quality initiatives.?


Are the IT decision making structures and processes enabling all stakeholders in the use of technologies to enable new care models, improve efficiencies and enhance your organizational performance?

Identify and innovate in areas where manual work can be automated and drive on going process improvements and collaborate with the quality management team to enhance procedures.?


How has the level of staffing needed to support process improvement reporting changed over time?

Support continuous improvement and quality activities as procedure and process improvements, cleanliness, and organization (5S).?


How can ERP improve your organizations business performance especially in a manufacturing firm?

Allocate Quality resources to project teams, programs, and manufacturing process improvement teams.?


What are the possibilities of integrating task based speech recognition into work processes?

Use problem solving and process improvement tools as SPC, Pareto analysis, Benchmarking, TQM (Total Quality Management), and others to perform this work.?


Have you participated in previous improvement projects where other optimization methods were used?

Participate in quality and organizational process improvement activities and teams when requested.?


OPPORTUNITIES:


How do you improve your track record in implementing operations strategy?

Secure that your company works with transition team post implementation to identify process improvement opportunities and track results.?


What improves business process efficiencies by simplifying or eliminating unnecessary steps?

Identify trends in (internal) customer interactions and present opportunities for improvement to operating efficiencies, (internal) customer experience quality, and process improvement.?


Is the work holding up other work and should you handle that work in a separate process?

Identify opportunities for process improvement and innovative approaches to completing scope of work.?


What investments must you make in people, places, processes, tools and technology?

Invest in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities.?


What skills, training and technology needs to be improved to support key processes?

Confirm that your group is identifying opportunities for process improvements on respective teams providing support services.?


Do automated processes result in improved operational efficiencies leading to cost savings?

Be sure your organization identifies opportunities for process improvements that drive efficiencies and service improvements.?


What does your organization need to improve and develop in order to be successful in the S&OP process?

Assure your team identifies opportunities and recommends process improvements to the budgetary processes, policies, and procedures.?


Are processes in place to share real time weather data with operations staff and divisions?

Leverage business knowledge and expertise to identify opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems.?


Are the responsibilities for test process improvement clearly defined and supported?

Conduct ongoing needs analysis and tactfully identifying opportunities for process improvements supported by comprehensive and achievable plans for implementation.?


How do you improve the process to eliminate the cause or mitigate the effect of the failure?

Identify and bring forward opportunities for process improvements to more efficiently execute the overall payroll tax process and understand impact to mitigate risks.?

Porendra Pratap

Bachelor of Commerce - BCom from Nizam College at Hyderabad Public School

2 年

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Sigrid de Kaste

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2 年

There is so much in each of the areas mentioned here, this one is really important to me and I've made sure to look at in each of my previous businesses: "How do you improve department efficiency so that the sales team can fully focus on worthwhile leads?"

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