Problem Identifying
Hamidreza Rezaeian
Banking & Payment | Product Enthusiasts | Management Consultant
When you are designing a user-centric product, you should know that you do not know. There are several steps you can take to begin the process of preparation for mediation. Keep in mind that identifying requirements is a much more active and involved process than just “gathering.” It’s important that PMs understand the problem and why a specific requirement exists. Identifying Requirements can happen through a variety of channels:
- Research
- Prototyping
- Survey
- User Interview
And two common challenges that come up when identifying requirements are:
1. Never be sure that all requirements have been identified
2. Users might not be able to tell you what the product should do (i.e., the requirement). Instead, it’s better to focus on understanding the problem the user is facing and their needs. Ask why. Then ask why again. And keep asking why until you get to a deeper understanding.