A Proactive and Long-Term Solution for High Turnover Rates
Linda Scott
High-Performance Executive & Leadership Coach | Advisory Board Chair? | Empowering Leaders, Teams & Boards | Expert in Leadership Development, Governance and Strategic Facilitation
Struggling with high employee turnover in your organisation?
Many organisations believe that the solution to high employee turnover is offering more perks or higher salaries.
Although these incentives can seem attractive and may encourage employees to stay a little longer, they don't address the root cause of it.
To put it simply, organisations must be proactive and think of long-term solutions, not temporary fixes, when addressing high turnover rates.
The game-changing strategy leaders should adapt
One of the most impactful strategies leaders can adopt to reduce employee turnover is to prioritise building rapport with their team.
Building rapport is the process of developing a genuine connection with someone.?
It leads to deep?listening, meaningful?conversations, and fulfilling?relationships where everyone involved benefits.
So, take the time to really connect with your team members. Show that you value them not just for their work but as individuals by understanding their goals, needs, and aspirations.
The more genuinely interested you are in your team, the stronger the connection will be.
This, in turn, creates an atmosphere where people feel valued and understood.?
As a result,?you create a stronger sense of loyalty and belonging within your team that leads to higher retention rates, increased productivity, better collaboration, and a thriving organisational culture.
The question now is, how can you build rapport effectively?
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The 5 steps to building rapport
Step 1: Physical Mirroring
Copy their posture, facial expressions, hand gestures, movements, and eye blinking.
Step 2: Match their voice
The tone, tempo, quality of their voice, and volume. You can even match keywords such as ‘actually’ or ‘got it?’
Step 3: Match their breathing
Breathe at the same time (in and out, in and out). Are they breathing deeply or shallowly?
Step 4: Match the size of information
If they speak in the big picture, they will be bored with details. Alternatively, if they love details, you will need to give them lots of information.?
Step 5: Match their common experience
Find out what you have in common - experiences, interests, background, beliefs and values, ideologies, and common associations.?
If you found this helpful and want to learn more about how we can incorporate the right strategies to develop your organisation’s culture and reach greater heights, here are 4 ways I can help:
Cheers,
Linda
Turning Chaos into Clarity | Simplifying Complexity for Impactful Results
6 个月These are great points! Sometimes, exchanges can feel a bit forced, but it’s important to take that extra step. Putting in the effort to connect and show genuine interest in your team creates the foundation for deeper, more meaningful relationships.