A Proactive Approach to Anti-Social Behaviour

To fulfil the growing demand for a versatile service aimed at addressing various anti-social behavioural challenges across the UK, Servo Group emphasise an approach rooted in the principles of behavioural science.

We initiate a rigorous analysis of behavioural trends, working closely with local authorities and community stakeholders. This analysis allows us to identify specific types and locations of anti-social behaviour incidents nationwide. These insights serve as the cornerstone for developing tailored strategies and solutions, aligning our approach with the latest behavioural science findings. Our works with Network Rail providing Trespass and Vandalism Officers highlighted this niche area in which we found correlations to stakeholder request and indeed our services.

Our methodology entails the creation of a diverse range of service options, each meticulously crafted to address distinct anti-social issues. These services may include deploying static guards, mobile patrols, or surveillance systems in areas identified as hotspots for anti-social behaviour. Importantly, our services are designed to adapt in response to evolving patterns, in accordance with the principles of behavioural science.

We ensure that our security personnel receive comprehensive training rooted in behavioural science principles. This includes instruction in managing anti-social behavioural issues, conflict resolution, de-escalation techniques, and communication skills. Our personnel are trained to apply these insights in collaborating effectively with local authorities, community organisations, and other relevant stakeholders, fostering a holistic approach to tackling anti-social behaviour.

To build trust and gather valuable insights, we proactively engage with the local community. This includes establishing community outreach programs to educate residents on the importance of reporting incidents, the role of security personnel, and the available resources for addressing anti-social behaviour.

We leverage the latest in behavioural science-informed technology to enhance the flexibility and responsiveness of our security services. Our security personnel are equipped with mobile devices that facilitate real-time communication, incident reporting, and access to behavioural data and insights. This technology enables swift responses to incidents, promotes collaboration among security teams, and provides accurate data for analysis and evaluation.

Our approach centres on a data-driven methodology informed by behavioural science principles to continually monitor and evaluate the effectiveness of our security services in combating anti-social behaviour. Regular analysis of data, response times, and outcomes helps us identify trends and areas for improvement. We generate comprehensive reports rooted in behavioural science principles, which can be shared with local authorities and community stakeholders to demonstrate the impact of our security services.

At Servo Group, we foster a culture of continuous improvement deeply grounded in behavioural science. This entails regular evaluations, feedback collection from stakeholders, and science-informed adjustments to our service offerings. We remain attuned to emerging best practices and innovative approaches in addressing anti-social behaviour, enhancing the overall effectiveness of our security services.

Through the implementation of these science-guided, proactive measures, Servo Group is well-positioned to deliver a flexible service that effectively addresses a wide spectrum of anti-social issues. Our commitment to understanding and applying behavioural science principles ensures that our efforts align with the latest insights in both research and psychology, contributing significantly to our overall success.