Private Equity Groups Taking Over the Security Industry

Private Equity Groups, PEGs, are taking over the security industry.  The largest guarding providers as well as smaller and regional companies are beholden to the shareholders of these PEGs.  Once a company gets under the influence of a PEG customer service, the overall caliber of service and communication takes a back seat to top line revenue, revenue retention and growth. Companies owned by PEGs and those looking to sell to PEGs focus on keeping that and not their customers satisfied.

As a respected award-winning provider of contract Security Officers, Lobby Attendants, Door Staff, Vehicle Patrol and Alarm Response Service, VSS Security Services is a throwback to the days of “putting people and customers” first.

PEGs are not and never have been for VSS Security Services. VSS Security Services has not and will not become beholden to these PEGs. At VSS customers and officers come first.

Tom and Elizabeth Vigilante founded VSS Security Services over 30 years ago in Phoenix AZ. The company is 100% family owned. For the past 17 years Brian Vigilante, their son, has learned the business from the ground up. At VSS quality of service is most important. We want to be known by that quality of service not by the size of our company. Our interest is not in being the largest; we want to be the best.

I recently joined VSS. Like many, I saw the needs of customers pushed to the rear. Having spent 35 years in the security industry, all with large companies; Wells Fargo Guard Services and U S Security Associates, I can tell you first hand, putting you and our officers first and keeping our commitments are the focus at VSS. With daily attention to providing proper customer service, quick response and open communication and by responding to the needs of our officers “doing things right” is the only way to service customers, earn trust and gain success.

If you are tired of the trend to PEGS - reach out to me - let's talk!

Steven Siegel

Regional Vice President

VSS Security Services

Direct Number 219-689-5181

[email protected]

www.VSS-Security-Services.com