Prioritizing Mental Health: A Critical Investment for Addiction Treatment Centers
Carolyn Coker Ross, MD, MPH, CEDS-C
Consultant helping treatment facilities expand into new markets, enhance patient care, and recruit exceptional talent | Addiction Medicine | TEDx on Intergenerational Trauma | Mental Health & DEIB Speaker
As addiction treatment center leaders, we understand the importance of mental health for our clients—but how well are we addressing it within our own teams?
Recent data reveals the urgent need for workplace mental health initiatives. The WHO estimates 12 billion working days are lost annually to depression and anxiety, with mental health challenges costing the global economy $1 trillion per year. For addiction treatment professionals specifically, the risks are heightened.
Patient violence towards counselors studies show over half of all SUD counselors experience some form of violence. Combined with critical staffing shortages—122 million Americans live in mental health professional shortage areas—and increasing demand for services, our staff face unprecedented pressure.
The consequences of neglecting workplace mental health are severe: increased absenteeism, reduced productivity, higher turnover, and ultimately, compromised client care.
Forward-thinking treatment centers are implementing innovative solutions:
True progress requires measuring outcomes through regular organizational health surveys with transparent results and action plans, alongside explicit well-being KPIs for leadership.
By creating environments where staff feel valued, supported, and equipped to manage workplace stressors, we not only improve retention and productivity but also enhance the quality of care we provide to those seeking recovery.
The most effective treatment centers recognize that staff mental health isn't just a moral imperative—it's a business necessity.