Primary Care Navigation
Primary Care Navigation at Thornfield Medical Group

Primary Care Navigation

Simon Merchant Simon Merchant

Simon Merchant

Director at Interdigitate

发布日期: 2021年6月11日
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It was fantastic to be onsite with Tracey Stuchlik and the Thornfield Medical Group team yesterday - delivering practical navigation and customer service training and seeing our Navigation Tool in live use.

Sentiers from Interdigitate is helping Primary Care Providers to make full use of their total healthcare team, by enabling reception teams to deliver consistent and active signposting with confidence.

Simple, clear and easy-to-use, our Navigation Tool is helping to reduce pressures on precious GP resources – through better pathway management, the reduction of unnecessary appointments and by allowing triage by exception.

In an environment of sustained pressure, navigation can help you to make the best use of your front of house teams and bring clarity to the complexity of telephone and online operational models.

We are running regular demonstrations and would be happy to show PCN leads and Practice Managers how to create a localised, outcome focussed solution.

To find out more and get in touch please contact us: via our website

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