The Price of Unhappy Employees
Kerri Roberts
Fractional COO/CHRO | Founder of Salt & Light Advisors and Salt & Light for Women | Host of Don’t Waste the Chaos ??? | PI Certified Partner
In a recent study conducted by Gallup, the staggering cost of workplace unhappiness was unveiled, with disgruntled employees costing US organizations an estimated $1.9 trillion in lost productivity last year alone. This alarming figure reflects a concerning trend of increased disengagement among American workers, exacerbated by the ongoing aftermath of the pandemic.
Gallup's surveys had shown a steady rise in employee engagement over the past decade, but this positive trajectory took a downturn in 2020, as the disruption brought on by recent events took its toll. A notable symptom of this disengagement is the growing number of employees who feel disconnected from their employers and lack clarity regarding their role expectations.
So, what steps can employers take to address this concerning trend?
-One effective approach is to conduct an Employee Satisfaction or Engagement Survey to pinpoint the root causes of dissatisfaction. Armed with valuable data from these surveys, employers can develop targeted strategies to improve workplace morale and productivity.
-Ensuring clear job descriptions that accurately reflect employees' roles and responsibilities is another crucial step in fostering engagement. Regular review and utilization of these job descriptions help align employee expectations with organizational goals, reducing ambiguity and enhancing engagement.
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-Implementing a transparent and structured performance management process can also make a significant difference in boosting employee satisfaction and productivity. Clear performance expectations, regular feedback, and opportunities for growth and development contribute to a positive work environment and a motivated workforce.
At Salt & Light Advisors, my HR & People Ops Consulting Firm, we offer practical solutions to help organizations address workplace dissatisfaction and enhance employee engagement:
Empower your organization to make a positive impact on employee satisfaction and productivity. Contact us today to learn more about how we can support your journey towards a happier and more engaged workforce. We know what you say about HR. We're here to help.