Preventing Internet outages: 3 solutions at your fingertips

The aftermath of Internet outages are multiple and far more expensive than anticipating the issues beforehand would be. What would be the real consequences of an extended outage for your organization?

Our first tip: create a list of potential financial and operational impacts an outage would have on your activities right away.

It’s a lot, right?

You will soon realize that prevention is the best strategy for countering the potential negative impacts of an Internet outage.

Several solutions can be implemented to help see beyond a network disruption and focus on the essential: reaching your business objectives.

1) Develop or revise your business continuity plan

Big or small, all businesses need to have an action plan in place to continue their activities when the inevitable happens.

Follow these four steps to devise your business continuity plan. The goal remains to identify preventive measures to take to improve your response to adversity.

This type of action plan should clearly be disseminated beforehand. Employees should be made aware of the steps to take in the event of a network outage.

What tasks can they still carry out without a connection?

Can they work from home until further notice?

To facilitate coordination of your work teams, designating a leader is key. This person should have the wherewithal to communicate with transparency and support management during the crisis.

2) Choose an Internet solution that includes a backup

Imagine your programmer’s face if the Internet connection dropped every five minutes when trying to do an urgent update of your e-shop.

Or the disappointment of the dozen customers patiently waiting to pay by credit card at your new store-front shop when the network suddenly starts acting up…

And yet, when a wired Internet connection goes down, the mobile network can take over to ensure service continuity.

Thanks to the Guaranteed Internet access offered by Videotron Business, your Internet connection is constantly monitored to ensure incidents are detected as they occur. Your Hybrid Fibre Internet access automatically switches to the wireless LTE network as needed.

3) Opt for a more robust Wi-Fi solution

Certain business tools can also make your life easier. For example, Videotron Business customers with Wi-Fi Pro (in french) can monitor their Internet connection status and local network condition in real time.

With access to a powerful dashboard, they also get information on traffic, number of visitors, and average visit duration and frequency of visitors to their establishment in real time.

A robust Wi-Fi solution to help you make better business decisions? Yes, please!

Telecommunications: spring cleaning

So, what measures does your current telecommunications provider propose to limit the dramatic impacts of an Internet outage on your organization?

As you now know, telecommunications companies no longer sell just cable!

Do your needs need to be assessed again?

Whether you want to simplify the management of your different technological projects or prevent and resolve more effectively the problems that sometimes arise, there are several reasons to group your business telecommunication services under one roof. Yes, it is possible to have a connection that always works: one call and it’s done!

To access the full article, simply click on this link: Internet outages: the ultimate guide for protecting your business | Videotron Business Blog