Press Release

Press Release

David Allen David Allen

David Allen

Enabling best practice in Customer Communication Management (CCM)

发布日期: 2021年5月28日
+ 关注


Leading customer communications business, Cumulo9 commits to an ongoing Quadient relationship.

Cumulo9 have re-signed their Platinum Partnership with Quadient, a global leader in customer communications management. “The category is morphing into what’s now being referred to as CXM or Customer Experience Management,” stated David Allen General Manager at Cumulo9.

“The enterprise market is now recognising that their everyday customer comms are often the single and most important customer touch-point. They need to get this communications processes right every-time. Businesses also need a flexible platform that can respond to changes in the market.”

Aaron Everingham, Regional Sales Manager for ANZ & Japan advised that the New Zealand market was very important for Quadient.

"We have a number of customers in New Zealand today that rely on Quadient Inspire to deliver day in and day out. Organisations are refocusing on customer communications and experience and we are delighted to renew our partnership with Cumulo9 to deliver mission critical technology, services and support.” Stated Aaron.

要查看或添加评论，请登录

David Allen的更多文章

  • "Frictionless experience" with Sharesies
    2024年12月4日

    "Frictionless experience" with Sharesies

    Every now and then you come across a business that just stands out from the rest. One such business is Sharesies.

    1 条评论
  • Take a bow NZ Post
    2024年11月10日

    Take a bow NZ Post

    For over 170 years NZ Post has been delivering the mail, but what most people don’t fully understand is that service…

    1 条评论
  • Email has become the channel of choice.
    2024年9月2日

    Email has become the channel of choice.

    But just how reliable and secure is your email service? Are your critical emails being sent through some dodgy country…

    5 条评论
  • Email platforms & lemons
    2024年8月1日

    Email platforms & lemons

    Is your email platform fit for purpose? On the surface it might look great - but turn it over and maybe it's a…

    5 条评论
  • Customer communications, and other interesting stuff
    2024年6月20日

    Customer communications, and other interesting stuff

    David’s mid-year blog. The most valuable business in the World We are reinventing computing for the "era of AI” said…

    1 条评论
  • You need to change the way you create your customer comms
    2024年5月23日

    You need to change the way you create your customer comms

    Did you know that Millennials and Gen Z’s will make up three quarters of the workforce in the next five years? These…

  • Are your essential emails getting through?
    2024年3月24日

    Are your essential emails getting through?

    What’s it costing to deal with the ones that don’t. In dollars and in CX? If you were sending out 100,000 essential…

    1 条评论
  • Mega Trends 2024
    2024年1月8日

    Mega Trends 2024

    Most people like to start the year with an eye-out for those big trends to keep a watch on in order to stay ahead. In…

  • Trends
    2023年9月25日

    Trends

    Following a recent trip to the USA the following represents some observations. Call them trends if you like.

    1 条评论
  • The mail must get through!
    2023年5月16日

    The mail must get through!

    Security and deliverability were big issues back in the mid 1800’s when Pony Express riders made perilous journeys…

    1 条评论

社区洞察

其他会员也浏览了