Preparing Your Organization for Change: The Key to Maximizing Training Impact
Denise Relf, MPA
Founder of NSG Coaching & Consulting, LLC & UpLift Hub | Forefront Coaching & Leadership Development 2024 Alumni | Goldman Sach's OMBW: Black In Business 2023 Alumni | Communitas America Social Venture 2022 Alumni
As a curriculum creator, facilitator, and consultant, I’ve had countless conversations with staff and leadership across industries. Time and time again, certain themes emerge. Staff members often express how impactful trainings are, but they also point to a recurring barrier: the absence of executive leadership in the process.
While facilitating, I consistently highlight the power and autonomy that leaders have in their respective roles. I encourage participants to explore ways they can apply what they’ve learned to create meaningful change. Yet, the same feedback surfaces repeatedly: "This is great, but for us to really succeed, leadership needs to be here with us.”
This reoccurring challenge got me thinking about how we can start the year with intention. As executives and decision-makers aim to foster growth and success within their organizations, there’s a key element that often gets overlooked—the preparation and engagement of their teams. This article is the first of 2025 in my leadership series, and I want to spotlight this challenge as a way to help organizations set the foundation for effective training, sustainable growth, and real change.
1. Start by Assessing Needs—Together
Before bringing in any training, ask yourself:
When I consult with organizations, I emphasize the importance of inviting team members into this conversation. Ask questions like:
This kind of open dialogue ensures that the training feels relevant and inclusive, which is key to getting buy-in.
2. Prepare Your Team for the Training
Training can’t just “show up” on your team’s calendar. To maximize its impact, you need to lay the groundwork:
When staff understand the purpose and the opportunity, they’re more likely to attend with an open mind, ready to engage.
3. Create Space for Learning
When was the last time you asked yourself:
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As a facilitator, I often see participants who are distracted by emails or looming deadlines because they weren’t given the space to step away from their daily responsibilities. Creating that space signals that you value their learning and want them to succeed.
4. Follow Up and Support Implementation
One of the most common reasons training efforts fall short is the lack of follow-through. Leaders often bring in workshops or training series but don’t create opportunities for staff to apply what they’ve learned.
Ask yourself:
Why Executive Presence Matters
As I reflect on years of facilitating and consulting, I’ve noticed that organizations with engaged leadership see the greatest success with trainings. When executives attend sessions, express curiosity about what their team is learning, and commit to growth alongside their staff, the outcomes are transformative.
Staff often tell me, “Leadership needs this too,” or “I wish they were in the room.” And it’s not just about leaders sitting through the training—it’s about creating a unified vision for growth and change, one where every level of the organization is aligned and committed.
Reflective Questions for Leaders
To better prepare your organization for training success, consider these questions:
As we enter a new year, I hope this article inspires leaders to approach training and change with greater intention. By fostering transparency, engagement, and ongoing support, organizations can maximize the impact of their efforts and create lasting growth.
At Never Stop Growing Coaching & Consulting (NSG), I work with organizations to develop leadership strategies that stick. If you’re ready to take your training efforts to the next level, let’s connect.
You can reach me at [email protected] to explore how our offerings can support your team’s success.