Preparing for Peak Season, Guide to Customer-Centric Retail Strategies, Deloitte's BFCM Predictions and More
Welcome to?E-Commerce Logistics Unwrapped, a weekly series covering the latest news and industry insights that you might have missed previously. Like what you are reading? Subscribe using the button above and make sure to share this with your network.
Even with a #supplychain crisis plaguing the globe, consumers are still looking for the biggest discounts, and retailers vying for their share of the market during?peak season 2022.?To get a sense of what’s in store, we asked four industry experts for their #insights on the parcel delivery sector’s busiest stretch. Find out how?Ninja Van,?LUXASIA,?Janio Asia?and?Ace Hardware Corporation?are preparing for peak season this year.
In order to survive in the increasingly competitive market, #retailers must concentrate on the customer experience and cater to the ever-growing list of consumer demands.?For the very first episode of our ?? ?????????????? ??????????????????, we had the chance to interview?DeAnn Campbell, Chief Strategy Officer at Hoobil8, about the creation and implementation of customer-centric?#retail?strategies. Read all about it here!
In a recent episode of Leaders in Tech & E-Commerce Podcast,?Fei Yu from?Alcott Global?interviewed?Terry Chan, Founder & CEO of?JUSTT GROUP. During the session, Terry shared his #career journey leading to the founding of JUSTT Group and also discussed the core strengths and weaknesses of e-commerce giants in China like Alibaba, #TikTok, Jingdong, Pinduoduo, and Shein.?Check out the full episode here.
塔吉特百货 is opening a new, large-format store with an average area of 150,000 square feet, which is 20,000 square feet more than its previous stores. According to the press release, the decision to switch store #strategy follows years of #research by the team.?During the next few years, the retail giant will focus on rolling out these larger stores, with other-sized stores continuing to operate as usual.
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A?Deloitte?survey of 1200 adults revealed that consumers will spend an average of $500 during the week of Black Friday and Cyber Monday this year. The report also found that credit card use has increased among consumers across all income groups. For instance, the proportion of middle-income families planning to use credit cards for #holiday purchases has increased from 38% in 2021 to 45% this year.
Sporting goods giant adidas?launched its virtual gear in an effort to accelerate its #metaverse #strategy. “We’re laying down a marker in this new age of originality — one that unquestionably serves the community, heroes the purveyors and collectors of emerging style and culture, benefits the value creators, and supports the diversity of expression and utility that blurring virtual worlds has allowed us all to explore,” said?Erika W., Vice President of the?adidas?Three Stripes Studio.
Southeast Asia's leading superapp Grab hits back the road and keeps up its pace in Q3 with a sizeable revenue gain and narrowed losses. Based on reports, the company earned US$382 million in revenue in the third quarter, 143% higher than the same period last year. Most of the revenue came from #mobility and delivery segments with year-on-year #growth of 101% and 250% respectively.?
Initiated by e-commerce logistics enthusiasts at Parcel Perform,?Parcel Monitor?is a community that aims to inspire the e-commerce logistics ecosystem to create a better delivery experience for everyone.
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