Preparing after Covid 19 in hotels!

The Corona virus crisis is in full swing around the world right now.

 But we have to prepare tomorrow….

 How are we going to reopen our hotels? What will be the ideal conditions?

How are we going to regain the trust of our customers?

Do we need to obtain a certificate of compliance from the government hygiene service?

And the big question: will we offer a healthy and hygienic environment in our hotels for our customers/employees?

 All these questions are and will be legitimate on the part of our customers when they return to our different countries.

 What are the means we are going to put in place to reopen our hotels in good conditions and avoid customer distrust? Perhaps easier for hotel groups, but less obvious for sole proprietor hotels as budgets are different but should be the same goal.

 Staff training

a. On the welcome message,

b. On the hygiene measures taken,

c. On the hygiene measures to adopt,

Target marketing, indicating the actions taken within the establishment

1. On the local market,
2. On the international market,
3. On the actions carried out and taken within the company,

  Deep disinfection of rooms and all places in the hotel (front and back office)

a. Before re-opening,

b. The choice of quality cleaning products and disinfectant,

c- Cleaning staff training,

 Protect our employees too

a. Train and inform employees well on the subject to create a friendly workplace,

b. Provide a healthy environment in the back office,

c- Establish rules of good conduct upon employee entry,

 Flawless transparency in relation to our customers and employees from the owner and management side.

a. Which will give you a better strategic vision,

b. Which will give you a better customer and employee image on the market,

c- Avoid pretenses,

d. Let's be fair play in our relationship with our employees,

e. Avoidance of the direct result the first few months by favoring quality and customer/employee/supplier trust,

 And the different Governments will have to adapt to the new commercial tourism strategies by making efforts during the first months of stimulus packages (tax reductions, tax reductions, etc.) and an understanding of the new needs of Tourism by listening to the main players.

 For tourism to come back to life, we must all be positive and active actors from the teams, management, owners, hotel associations and governments in order to work together so that everyone can quickly find back the smile !!