In praise of brevity
David Butcher
M.Phil. FRSA. I help organisations become more successful through better communications
Ever wondered how long it takes to read something?
If so, then this page is for you. This blog will take about 1 minute and 29 seconds of your time ... not the 2 minutes Linkedin suggests.
If not, please read on – because our 2020 Readability Report shows that most of the content published by investment management businesses is too long for the time people have available to read it.
In an industry designed to manage people’s expectations – “you may not get your money back” – this lack of attention to a reader’s needs is a curious and ironic omission.
Aggregated analysis tends to agree that
· an average reader can get through 200 words per minute, with 60% comprehension
· a good reader reads 300 wpm, at 80% comprehension
· and accomplished readers read 700 wpm, with 85% comprehension.
Let’s assume investment content readers are ‘good’ readers. They’re smart people – but they’re tired. They’re busy. Probably stressed. There’s a pandemic on. They’re overwhelmed with content.
If you’ve ever wondered why the national and investment trade media remains popular
it’s partly because their articles are shorter. They average 735 words – a two-and-a-half minute read.
Our research shows that the average investment content article is 1,825 words long – which is a six-minute read for good readers.
There’s more. A massive study of American reading habits recently showed that graduates and post graduates spend about 25 minutes daily reading and 12 minutes thinking. Adults aged 45-54 devote about 15 minutes apiece.
If this is a proxy for investment content readers, they’re spending about 15 to 20 minutes reading a day. They can probably consume two to four of your and your competitor’s articles in this time. Unless they’re reading other things, like newspapers or economic reports. Or books.
If you think this data is compelling enough to act on, here are three tips:
· Manage reader expectations. Calculate how long an article takes to read and state this period of time under the article’s heading.
· Consider the time people spend reading. Think about how your piece sits within it. Is it reasonable to ask clients to spend their daily reading allocation on a ground breaking report that gets to the heart of their problems? Is it just as reasonable to send them 1,825 words on last month’s market movements?
· Above all: Challenge your colleagues – your subject matter experts – to say what they want to say using half the words.
There’s a lot more where this came from – including all the sources – in our 2020 Readability Report. It’s a handy bit of independent research that helps colleagues get comfortable with brevity AND readability. Please get in touch if you’d like a copy – or a conversation about it.
Thanks for reading.
Picture credit: Engin Akyurt.
Investor
3 年Spot on David, have been banging on about this for years but without any of your hugely insightful data to back it up! Also a strong believer that we make entirely rational but nearly instantaneous decisions about the time investment vs reward trade off in emails and other content with the information available to us up front ie email and content titles/subheads. At the end of the day all content is competing for readers' limited attention.
Corporate Communications Manager at Unigestion
3 年This is some excellent insight David Butcher! Especially taking into account how much average daily reading an audience does.
Investment Specialist | Consultant Relations | Capital Raising | Manager Research & Fund Selection ~ All Public & Private Market Investment Strategies across the whole of the UK, Ireland & EMEA
3 年Handy insights David Butcher, will certainly factor that into my next article. ??
Head Coach & Founder @ Killer Whale Coaching / Experienced Financial Services Marketing Head
3 年Interesting piece David Butcher. Distilling for greater impact holds real power in our comms. Thanks for sharing your thoughts.