Pragmatism in business
Dhiego Lofiego
Embracing Perfectibility, Operational Excellence, and Cultural Alignment
Pragmatism in business, especially within large corporations, demands a focus on what is actionable and within our control. The common tendency to obsess over outcomes often distracts from what can be effectively managed, leading to an unhealthy fixation on results that are frequently influenced by external factors beyond our reach.
This excessive focus on external outcomes fosters an "aesthetic illusion," where individuals deceive themselves into believing they have more control than they truly do. This illusion creates a dangerous cycle, where fear of failure and an obsession with control distort perception and decision-making.
Machiavelli’s misquote, “the ends justify the means,” is a reflection of how people often interpret the world through this aesthetic lens. Such a perspective distorts the pragmatic wisdom that Machiavelli truly espoused. His teachings emphasized the importance of understanding power dynamics and human behavior in their most practical and realistic forms. The misinterpretation of his work likely stems from an aesthetic worldview that prioritizes appearances and outcomes over the complexities of reality, reducing his ideas to a justification of any action that leads to a desired result, which fundamentally misunderstands his pragmatic approach.
In The Prince, Machiavelli advised dealing with enemies not through overt aggression but with strategic foresight and a clear understanding of human nature. This advice aligns with modern neuroscientific insights into how our brains process threats and problems. When we focus excessively on an enemy—or any problem—our brain reinforces that focus, giving it a privileged place in our memory. This is partly due to the functions of the amygdala, which processes emotional responses, and the hippocampus, which is crucial for memory formation.
The amygdala, often associated with the fight-or-flight response, reacts strongly to perceived threats. When we obsess over an enemy, it keeps this threat at the forefront of our consciousness, amplifying stress and anxiety. The hippocampus, responsible for storing memories, then reinforces these negative associations, making them more persistent and harder to overcome. This neurological process underscores the wisdom in Machiavelli's advice: by managing one’s focus and reactions, a leader can avoid being consumed by the enemy’s actions and instead control the narrative.
Maturity plays a crucial role in how we manage these mental processes. The brain's development, particularly the U-curve pattern of gray and white matter, significantly influences how we process emotions and make decisions. Gray matter, involved in muscle control, sensory perception, and decision-making, increases during childhood and adolescence, peaks in early adulthood, and then gradually decreases. White matter, which facilitates communication between different brain regions, generally increases into middle age before following a similar declining trend.
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This developmental trajectory impacts the functionality of the amygdala and hippocampus. As the brain matures, the prefrontal cortex, responsible for executive functions like decision-making and impulse control, becomes better integrated with the amygdala. This integration helps modulate emotional responses, reducing the amygdala's grip on our thoughts and allowing for more rational decision-making.
Dopamine, a neurotransmitter linked to pleasure and reward, also influences how we focus and fixate on certain thoughts. In a mature brain, dopamine helps balance the reward system, preventing the kind of obsessive focus on problems or enemies that can be so destructive. However, when this system is out of balance—often due to immature or impaired brain development—dopamine can reinforce negative patterns of thought, making it harder to shift focus away from threats and towards constructive action.
Machiavelli's pragmatism, when viewed through the lens of modern neuroscience, reveals a profound understanding of human nature and the importance of controlling one's focus and reactions. Maturity, both in individual development and in leadership, involves mastering these brain functions to maintain control over one’s mind, avoiding the traps of fixation and emotional overreaction. By understanding the underlying mechanisms—such as the interplay between the amygdala, hippocampus, and neurotransmitters like dopamine—we can appreciate the depth of Machiavelli's insights and apply them effectively in both personal and professional contexts.
In contrast, a pragmatic approach in business focuses on what can be done in the present, leveraging available resources and responding to challenges with flexibility and adaptability. This mindset doesn't deny the importance of goals but recognizes that the path to those goals must be grounded in reality, not in the illusion of control. By centering on the process and actionable steps, we cultivate resilience and the capacity to navigate uncertainty, rather than being paralyzed by it.