PRACTICING EMOTIONAL INTELLIGENCE
“When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Dale Carnegie.??
Emotional experience (EQ) has become an important predictor of job success comparatively recently (not many of us heard about it much ten years ago).
Nowadays, people with EQ are valued and admired. This is because they interact and cooperate with other people efficiently, are genuine listeners, can provide and accept feedback, and are emphatic and understanding. They are successful.
Wouldn't it be and feel great to be such a person?! And how can you practice emotional intelligence to become this person?
Start with practicing these four things.
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1. Acknowledge your thoughts and feelings. And this takes courage and willpower. Naturally, we like to be liked; we want to be 'nice and good,' so acknowledging that someone annoys you or something gets on your nerves is not what we are happy to do. As a result, we start denying and fighting our thoughts or feelings. But acknowledging makes your mind clearer and helps to understand why the situation or individual causes these emotions.
2. Separate the parts of the situation you can control or influence from the parts you cannot. If you focus on what you can influence, you will notice how much more confident you feel.
3. Count to 'six' – this is how long it takes for the emotion to last. Taking a six-second pause when you are frustrated, angry, or upset will save you from saying something you regret.
4. Know How to Listen. Don't interrupt. Consider listening as a learning experience. I find it difficult sometimes and may interrupt without even realizing it, especially when I listen to someone negative or frustrated and want to jump into consoling mode. But then I remind myself that I can't help if I limit the information this person provides. This allows me to focus on listening and resist the urge to give a solution. Emotional intelligence begins with understanding emotions. So, when you become a better listener, you gain more insight into how other people truly feel and make them feel that you care.
And remember, Emotional intelligence is not just about being nice to people or being known as someone who gets along. It means self-awareness, self-control, motivation, empathy, and social skills – all together.
Global Transformation & Change
1 年Thank you Leyla for putting a spotlight on yet another theme that, "thanks" to the emotional side of humans, has been a victim of a widespread stereotyping. We often cling onto terms and tend to narrow down our vision of things on what feels closer to our hearts at a point in time (as oppose to seeing a bigger picture and impact) and we seek nodding form like minded and the herd mentatily does the job of creating the brand, the wrong one which will then eventually be used against us.
Warehouse Manager
1 年??