PPI versus KPI
Joseph Wong
I Am Obsessed With Humanising Leadership and Building Resilient Team ???? Former United Nations Peacekeeping Force. ? An Award-Winning Speaker, Coach and Author at RISEUP Global
Do we put more emphasis on results or people? In our fast-paced world today, we tend to get caught up with the Key Performance Indicator (KPI) when the fact is that humans are the ones delivering the KPI, which we call the People Performance Indicator (PPI).
When you get the people right, you will get the result right. It’s a straightforward equation.
We want the people to deliver the KPI because it’s what determines our bonus and pay cheques, but often, we force the deliverables without investing in the source – the people.
There is a funny saying regarding the topic of investing in the people, and it goes like this: The Chief Financial Officer (CFO) says to the Chief Executive Officer (CEO), “what if we invest in the people and they leave?” The CEO said, “what if we do nothing and they stay?”
It is not about whether people stay or leave because one thing is for sure – they will go. The question is whether your talent will return??
ARE YOU INVESTING IN YOUR PEOPLE’S GROWTH?
One of the top reasons people stay in an organisation is to experience growth in themselves and their careers. This means that employees today are more willing to stretch themselves to learn new things, take on challenging tasks and raise their game.?
As leaders, are you investing in your staff’s growth? If the answer is no, there is a high chance you are not growing either.
And the outcome of not investing in the PPI is that your talent will leave you sooner than expected. Employees today are highly agile. Therefore, you should neither underestimate their potential nor take their presence for granted.
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ARE YOU EXPANDING THEIR FLEXIBILITY?
A great PPI enables people to do things they have never done before. But unfortunately, we live in a world today where past, proven, and tested methods might no longer work.
We face new challenges every day, so people need to be highly flexible and adaptable to changing landscape. People tend to take on almost any challenge by focusing on the PPI.
ARE YOU MULTIPLYING THEIR INFLUENCE?
Most leaders would ask: “How does my team's sphere of influence relate to me?” Leaders need to build a network for our team to get things done. An organisation now creates more groups based on business needs and not function.
By investing in PPI, leaders can build bridges and networks within their organisations so that staff can get things done faster.
Gone are the days when KPI can get you to your destination. Instead, you put a cap on what you can do without investing in people because, as cliché as it might sound, if you want to go far, go together.