The Power of a Simple "Thank You": A Call for Common Courtesy

Have you ever found yourself holding the door for someone, only to be met with silence and a lack of acknowledgment? It’s a small gesture, but the absence of a simple "thank you" can be surprisingly disheartening. This morning, I experienced this firsthand and it reminded me of how crucial common courtesy is—and how uncommon it has become.

Growing up, I was taught that saying "please" and "thank you" was non-negotiable. It was a fundamental part of being respectful and considerate. Now, as a parent, I instill the same values in my children minus the quick jab of a fork like my great-grandmother did for "elbows off the table". These small expressions of gratitude are more than just words; they are reflections of our respect for others.

Today, as I walked into the convenience store below my office, I noticed a delivery man struggling with a large box of Utz Brands, Inc. pretzels. Instinctively, I held the door open for him. He looked at me, visibly relieved, and thanked me. His gratitude was sincere, and it struck me that such simple acts of kindness might not be something he experiences often, especially during the morning rush.

However, immediately after the delivery man entered, a medical professional in scrubs exited the store. I continued holding the door saying "I got you", expecting at least a nod of acknowledgment. Instead, she walked through without a word or a glance. This lack of courtesy bothered me. Of course, I don’t know what was going on in her life. She might have been exhausted after a long shift, frustrated, or late for work. But still, the absence of a simple "thank you" felt like a small failure of human connection.

In reflecting on this incident, I can't help but think about the broader implications. Our society seems to be losing touch with the power of small courtesies. Whether it's a sense of entitlement or simply being too preoccupied with our own lives, many of us neglect these simple acts of respect. But I believe wholeheartedly that no matter the circumstances, gratitude should be expressed.

In my professional life, I make it a point to thank my team regularly. Whether they are doing their daily tasks or going above and beyond, every effort deserves recognition. Our business thrives because of the people who serve it, and acknowledging their hard work is not just polite—it's essential.

The values of our grandparents, who believed in doing well by doing good, are timeless. Taking a moment to acknowledge someone’s kindness can make a significant difference. It fosters a culture of respect and appreciation, which in turn encourages more positive interactions.

So, as we navigate our busy lives, let’s remember the impact of a simple "thank you." It’s a small act with immense power. Whether someone holds the door for you, helps you out at work, or simply offers a kind gesture, take the time to acknowledge it. These moments of courtesy and gratitude can help rebuild the sense of community and respect that seems to be fading in our fast-paced world.

Let’s commit to being kinder and more appreciative of those around us. And next time someone holds the door for you, make sure to say "thank you." It's the least we can do. - JL