The Power of Replenishment and Gratitude
How does one replenish themselves and others? A common definition of the word?replenish?is “to make full again.” This is often used in terms of supplying what is lacking, used up, etc. I have heard the message that one should stay hydrated. To hydrate is to replenish oneself. That is physical replenishment, and it’s important…but mental and emotional replenishment are also important.
Much of my current work is focused on helping organizations create cultures of replenishment. I reference the work of the late Stephen Covey. In?The 7 Habits of Highly Effective People,?he talks about the emotional bank account. As with a bank account, there are deposits and withdrawals in our relationships, both at work and in our personal life. Not all withdrawals are negative. Some can be used for good purposes. However, it is best to make sure there are more deposits than withdrawals.
My experience is that in most organizations, it is common to have more withdrawals than deposits.?If a customer says they would like to talk with you, is your first thought, Here comes a compliment? If an employee wants time with you, is your first thought, They want to express appreciation for my leadership??If you’re an elected official and a constituent connects with you, is it most likely to express gratitude? In all three cases, the answer is probably no. It’s not that positive interactions do not take place; it’s that they take place less often than negative ones.
Because we may not receive the number of deposits we need to create a healthy emotional bank account, it is important to replenish ourselves. One method that seems to work is creating a daily gratitude list. Another is to surround yourself with people who help you to stay grateful.
At work, you might start each meeting by sharing something you are grateful for. Have all the others do the same. Another way to replenish is to take time individually or in a group to share why you chose the role you are in. This brings people back to their?why.?Then move to asking, “Why do you work?here?” Having facilitated hundreds of these sessions, the comments I hear are so heartwarming:?When my father was sick, my coworkers helped me hold it together. When I went through a divorce, my coworkers were my support system. My coworkers threw a baby shower for me. My coworkers are like family.?People leave such sessions feeling reconnected to why they are doing what they are doing and far more appreciative of where they work.
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Privacy and Security Specialist Luminis Health
1 年Quint, I appreciate what you bring to life and the health care industy. I have always returned back to what I call the Studer basics in Hardwiring Excellence. A solid foundation. Thank you.
Marketing & Growth Consultant | Healthcare | Technology | Board Director | Startup Advisor | Speaker | WBL Member | Top 50 Women Leaders in Healthcare | AMA Nonprofit Marketer of the Year
1 年Love this Quint Studer! I'm going to make sure I do more depositing than withdrawing in 2024!
Experienced Quality & Safety Leader | Certified Professional in Healthcare Quality - CPHQ | Health Equity Advocate
1 年Thank you for sharing this great reminder!
Vice President of Human Resources at Praesum Healthcare
1 年Quint, The power of Replenishment and Gratitude is renewable and very impactful!
Senior Vice President, Corporate Banking, Relationship Manager BOK Financial, RMA Mid-South Chapter President, CREW Network
1 年Appreciate you Quint Studer , thank you for sharing!