The Power of a Level 10 Meeting? (Part 2)

Overview:

• Topic: Learning what an effective internal meeting looks like
• Time: 10min
• Takeaway: A Level 10 Meeting has 5 marks:

1. It starts on time

2. It ends on time

3. It follows the same agenda

4. It meets at the same time

5. It meets on the same day each week.

• Tool: Free Tool: The Level 10 Meeting? Agenda (eosworldwide.com)
• Tip: Get aligned as a Leadership Team on what an effective meeting looks like. There is great power in unity and alignment!
• Try: Use the Level 10 Meeting Agenda this month! After 30 days, debrief with your Leadership Team. What went well? How can you improve?

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This is part 2 or an article series on The Power of a Level 10 Meeting. Refer to article 1 for information on what a Level 10 Meeting is and who it is for.

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Why should your company run Level 10 Meetings?

A Level 10 Meeting will do so many things for your organization:

• 1) Increase true accountability
• 2) Create better alignment
• 3) Organize the foundational pieces of your organization?
• 4) Provide a space and place for healthy and effective discussion
• 5) Empower each key leader
• 6) Build momentum
• 7) Deepen the trust on the team
• 8) Generate real results
• 9) Improve your strategic think time
• 10) Connect the big picture to the day to day?

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How do you actually conduct a Level 10 Meeting?

Follow the four phases:

Phase 1 - Connect

• You are connecting personally and professionally!

• You are building team help. In fact, you are reinforcing it!
• You are creating a "psychological switch" in people's mind to now work "ON" the business instead of being stuck working "IN" the business!
• You are connecting the dots from one meeting to the next.

Phase 2 - Report

• You are simply reporting on how the company or organization is doing. It's a time for getting all the important numbers out in the open.
• You report on four areas:

1. Scorecard Review

2. Rock Review

3. Headline Review

4. To-Do Review

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1. Scorecard Review

- Review what your last week looked like. Did you have a great week?

- The Scorecard tool is a way to lay out the top 5-15 most important weekly numbers that show you what a great week looks like for your organization!

- Answer the question: "Done or not done?"

- Have each leader read it out loud. Word for word. And physically say out loud "Done" or "Not Done"

- If it's not done, somebody yell out "Drop it down"

- It becomes an issue for the issues list.

2. Rock Review

- Review the progress made over the last 7 days on your Rocks

- Rocks are 90-day priorities

- You are looking at the company Rocks and the individual Rocks

- The Leadership Team has created Rocks for the company to focus on at the leadership team level.

- Each individual member of the Leadership Team has also created Rocks for them to focus on.

- This drives true accountability as you have to read it out loud, word for word, and say ""On Track" or "Off Track"

- If it's "On Track" that means you will complete it by the end of the 90-Day period and you have no issues, need no help, and are solid in your efforts and energy!

- If it is "Off Track" this means that you need help! Something is wrong. There is an issue.

- Use the language "Drop It Down" if you have a question or are off track.

- Anyone can question a Rock at any time

- Pro Tip: use milestones to help track you are headed in the right direction. Let's say you had a Rock to get 6 new clients in the next 90 days. You could set 6 milestones for say every two weeks. You should be getting 1 new client every two weeks. So if that is happening you can better say "on track." If it's been two months and you still only have 1 client, you are "off track" because you are not making the proper progress on your Rock completion. *Warning: don't let an overly detailed, ambitious, and controlling integrator "force" milestones to be set for each leader. EOS teaches Rocks to be set without milestones. But if it is helpful to driver stronger accountability you can use it for each individual leader that needs it. Check out this article here:

?3. Headline Review

- Are there any major headlines that need to be reviewed for the Leadership Team?

- This could be internal (within your employees and team) or external (about your customers and clients).

4. To-Do Review

- How did everyone do on the To-Do List from last week?

- Read it out loud one by one and say “done” or “not done”

-If it’s not done, say “drop it down” and you can add that to the issues list.

- When people are not getting things done that they said they would get done, that is an issue. (Accountability, follow up, follow through, and commitment)

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Phase 3 - Solve

• For the Solve phase, focus on following the EOS Issues Solving Track: IDS.
• Do the following three things to solve:

Step 1 - Identify

- What is the issue? Say it in one sentence.

- What's the "real" issue?

- Get to the root of the problem before you move on to discuss!

- If you do this step correctly, it will actually speed up your discussion and make it more effective! You will solve the right issue at the root level!

Step 2 - Discuss

- Be open and honest

- Be clear and concise

- Make sure everyone has a chance to speak up

- No politicking (saying the same thing over and over again in different ways)

- No distractions or tangents!

- Once the conversation gets redundant, move to a solve.

Step 3 - Solve

- Define what "done" looks like.

- Get clear on what a "solve" looks like.

- Decide!

- What is the decision? Who is doing what? By when?

- Consider moving the "issue" onto the To-Do List. This is simply a 7-Day Action Item.

- Make sure everyone is in agreement and alignment around who is doing what by when and how.

- This method of solving an issue by moving it over to a To-Do List allows for the issue to be transferred into practical and strategic action.

- Next week, when the Leadership Team is reviewing the "To-Do" "Review" - it will be clear to all whether or not this action was complete. It's done or not done. If it is not done, it moves back to the Issues List to be IDSed.

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Phase 4 - Conclude

• You MUST end on time for this to be a Level 10 Meeting. When you get to the last 5min of the allotted time, do three things:

1. To-Do Recap

2. Cascading Messages

3. Rate the meeting

To follow EOS purely, rate the meeting only in the context of the 5 marks of a level 10 meeting:

- Did you start on time?

- Did you end on time?

- Did you follow the agenda?

• The agenda is very specific. How did yall do with following it? Here are some other perspectives to consider if you want to level up your rating:
• Were you focused on solving the right issues in the right way?
• How was the attitude and effort during the meeting?
• How healthy was the discussion? Were people open and honest, were people listening, being respectful, getting to the root of the issue, not repeating themselves?
• How was the focus? Were people engaged? Were people pure in the language? "Drop it down"

- Did you have it on the same day?

- Did you have it on the same time?

If anything is below a 10, the question should be brought up:

• What would make it a better meeting for you? How could we get to a 10?
• Take what they said and next week as a Leadership Team apply the feedback.

The goal is to improve and to have progress! The rating at the end also shows how aligned your team is! The numbers should be around a +/- 1 or 2 standard deviation. So if everyone gives it 9’s but one person gives it a 4, dig in and explore. Be open and honest. Be curious. Have a growth mindset. Be humble. How can WE improve? Then make the changes and get better each week! ?

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Challenge:

1. Click this link to download the Level 10 Meeting Agenda template.

2. Get with your Leadership Team and/or Department and schedule the best day and time for a Level 10 Meeting.

3. Follow the Level 10 Meeting Agenda as best you can for 4 weeks in a row!

4. At the end of the 4 weeks, evaluate the impact of the Level 10 Meeting with your team:

• a. What results have each of you seen from doing the Level 10 Meeting over the past 4 weeks??
• b. What has been working well?
• c. What can be improved?
• d. Do each of you find value in doing a Weekly Level 10 meeting?

??????????? - i. If yes, would it make sense to continue these?

??????????? - ii. If no, what would be a valuable use of your time?

• e. Moving forward, in the context of the Weekly Level 10 Meeting...

??????????? - i. What do you want to keep doing?

??????????? - ii. What do you want to stop doing?

??????????? - iii. What do you want to start doing?

??????????? - iv. What do you want to refine?