The Power of Employee Advocacy: Amplifying Your Brand
Professor Wynand Goosen
Appetd board member; ResearchGate Rating - 5.6 UNESCO certified Swiss Post Doc
In today’s digital landscape, where authenticity and trust play pivotal roles in shaping consumer perceptions, employee advocacy has emerged as one of the most effective strategies for amplifying brand presence on platforms like LinkedIn. But what exactly is employee advocacy, and how can it benefit your brand? Let’s explore.
What is Employee Advocacy?
Employee advocacy refers to the promotion of a company by its staff members. This promotion can take many forms, including sharing company content on personal social media profiles, writing articles about their experiences at the company, or even engaging with the company’s posts. The key is that these actions are taken voluntarily, driven by the employee’s genuine connection to the brand.
Why Employee Advocacy Matters
1. Increased Trust and Authenticity: Consumers trust individuals more than brands. When employees share content, it comes across as more authentic and credible. According to LinkedIn, content shared by employees receives 8 times more engagement than content shared by the brand itself .
2. Expanded Reach: Employees have their own networks, which often extend far beyond the brand’s reach. On average, employee networks have 10 times more connections than a company’s followers. This means that when employees share company content, it reaches a much broader audience .
3. Improved Employee Engagement: When employees are encouraged to share and participate in advocacy programs, they often feel more connected and invested in the company. This leads to higher morale, better job satisfaction, and a stronger company culture.
How to Implement a Successful Employee Advocacy Program
1. Empower Employees with Content: Provide employees with a library of shareable content that they can easily access and post. This could include blog posts, infographics, company news, and industry insights. Make it easy for them to personalize the content to reflect their voice.
2. Encourage Authenticity: While providing content is essential, it’s even more important to encourage employees to share their authentic experiences and perspectives. This could be through personal stories, insights on projects they’re working on, or their views on industry trends.
3. Leverage Training and Resources: Equip your employees with the tools they need to be effective advocates. This could include social media training, guidelines on brand messaging, and best practices for engaging with content on LinkedIn. Offering regular workshops or webinars can also keep them motivated and informed.
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4. Recognize and Reward Advocacy: Celebrate employees who actively participate in the advocacy program. This recognition could be in the form of shout-outs in company meetings, rewards, or even featuring them on the company’s LinkedIn page. Recognition not only motivates the individuals but also encourages others to participate.
5. Measure and Adjust: Like any strategy, it’s important to measure the success of your employee advocacy efforts. Track metrics such as engagement rates, reach, and the number of shares to understand what’s working and what isn’t. Use these insights to tweak your program for even better results.
Success Stories: Brands Doing It Right
Companies like Dell and Adobe have seen tremendous success with their employee advocacy programs. Dell’s program, “Social Media and Communities University,” has trained thousands of employees to be effective brand advocates, leading to significant increases in engagement and brand awareness . Adobe’s “Social Shift” program similarly empowers employees to share their expertise, resulting in deeper connections with audiences and enhanced brand credibility.
Conclusion
In a world where consumer trust is hard to earn, employee advocacy stands out as a powerful tool for brands looking to boost their presence on LinkedIn. By empowering employees to share their voices, companies not only expand their reach but also build stronger, more authentic relationships with their audience. Start small, provide the right resources, and watch as your brand’s visibility and reputation soar.
Whether you’re a small business or a large corporation, tapping into the power of employee advocacy can be a game-changer for your brand’s LinkedIn strategy. So, take the leap—your employees just might be your brand’s best ambassadors.