The Power of Desire vs. Marketing
Eric Sims ??
??CEO @ LEC | ?? CX Cowboy & Host of The Cowboy Experience Podcast ?? | ??? Conversational AI Wrangler | ?? Contact Center Cattleman | ?? Pubic Speaking Maverick
In the world of business, the ability to sell a product or service often boils down to two fundamental approaches: marketing and creating desire. While both methods aim to boost sales, they differ significantly in their approach and effectiveness. I want to be transparent here. I have an opinion but it's based on my experience and personal views. If in a conversation I would strongly argue that creating desire is far superior to marketing but at the same time I realize they may not be mutually exclusive. My real point here is to get myself and possibly others thinking differently about how to drive their brand and succeed. So it's geared toward opening and stimulating your mind Craig. Let's take a look under the hood.
Marketing: The Traditional Approach
Marketing has long been the cornerstone of business strategy. It involves a set of techniques and tools aimed at promoting a product or service to a target audience. Marketers use various channels, including advertisements, social media, and email campaigns, to convey the product's features and benefits. However, in an age of information overload, consumers are becoming increasingly resistant to traditional marketing tactics.
Fun fact, according to a survey by HubSpot, 91% of people believe that ads are more intrusive today than they were two years ago. In addition, the average person is exposed to between 4,000 to 10,000 ads per day, as reported by Fast Company. That's staggering!
I think Seth Godin, Marketing Expert, said it best, "Traditional marketing is like shouting in a crowded room; everyone's doing it, and it's hard to stand out."
Creating Desire: The Emotional Connection
Creating desire, on the other hand, revolves around igniting emotions and tapping into the customer's deepest desires. It's about making the product or service so irresistible that customers feel compelled to have it. This approach focuses on storytelling, user experience, and product design to generate a genuine and lasting connection between the brand and the consumer.
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Another fun fact, according to a Harvard Business Review study, emotionally engaged customers are at least three times more likely to recommend a product or service and are less likely to be price-sensitive. And, a Nielsen study found that 59% of consumers prefer to buy products from brands with which they have a strong emotional connection.
I think this is my real point here. "Successful companies no longer sell products; they sell emotions, experiences, and solutions." - Bernadette Jiwa, Author of "Marketing: A Love Story."
The Superiority of Creating Desire
Creating desire surpasses traditional marketing for several reasons:
While marketing remains an essential tool in a company's arsenal, creating desire stands out as a superior strategy. It leverages emotional connections, fosters customer loyalty, and generates positive word-of-mouth. As the business landscape continues to evolve, companies that prioritize creating desire are poised for long-term success. To quote legendary marketer Seth Godin again, "Don't find customers for your products; find products for your customers." Creating desire is the path to achieving just that.