The Power of Connecting at the Field Level

The Power of Connecting at the Field Level

As a compliance professional, you know the importance of creating and maintaining a culture of safety within your organization. But have you considered the impact of building personal connections with field-level personnel? In this edition of the newsletter, we'll explore why developing genuine relationships with those on the front lines can be a game-changer for your compliance initiatives and overall organizational success.

In recent newsletters, we've discussed the importance of training with purpose (not PowerPoints) and embracing a collaborative approach to safety rather than acting as a safety cop. But how can we put these things together to build rapport and trust with field-level personnel? Let's look into it...

At the heart of any successful safety program lies the ability to communicate effectively and gain buy-in from those who are directly exposed to the hazards of the job. Field-level personnel are the ones who truly understand the challenges of their work environments. By keeping open lines of communication and actively listening to their perspectives, you not only demonstrate respect for their expertise but also gain invaluable insights that can inform your compliance strategies.

When field workers feel heard and valued, they are more likely to embrace compliance protocols and contribute to a culture of continuous improvement. This collaborative approach makes them want to take ownership of their safety and that of their colleagues, ultimately creating a sense of shared responsibility. Always remember, it doesn't matter if you're the CEO or part time janitor, we all put our pants on the same way each day, and each person in the organization is just as important as their colleagues, regardless of title.

Additionally, developing personal connections with field-level personnel allows you to understand the unique challenges they face, enabling you to tailor your compliance initiatives to their specific needs. This personalized approach ensures that your efforts resonate with the workforce, increasing the likelihood of successful implementation and long-term success.

Practical Tips for Building Connections

  1. Spend time in the field, immerse yourself in the day-to-day operations, and observe firsthand the challenges faced by field workers. This hands-on experience will not only deepen your understanding but also demonstrate your commitment to their well-being.
  2. Engage in open dialogue and create opportunities for field-level personnel to share their concerns, suggestions, and experiences without fear of retribution. Actively listen and validate their perspectives, be REAL, and build up mutual respect and trust.
  3. Celebrate successes and recognize and acknowledge the efforts of field workers in maintaining a safe and compliant work environment. Celebrating their achievements reinforces positive behaviors and encourages continued engagement.
  4. Lead by example and embody the safety principles you promote by adhering to best practices and demonstrating a genuine commitment to safety in your own actions and interactions.

Remember, building connections with field-level personnel is not a one-time endeavor but an ongoing process that requires patience, empathy, and a genuine desire to understand their experiences. By prioritizing these genuine relationships, you not only enhance the effectiveness of your compliance initiatives but also contribute to a culture of trust, collaboration, and continuous improvement within your organization.


Thanks to Premier Safety Resources for making this newsletter edition possible. Feel free to email me at [email protected] or visit our website to learn more about our pipeline safety and EHS compliance services.

Budoa Kirina

Project Coordinator | Safety Committee Member

12 个月

I am glad you have an article about this. A lot of talk can be made in meetings about it, to stay connected at the field level. But, who actually makes that happen. Some or even most can become complacent at what they got going on, and to go out and be with individuals out in the field, becomes a mundane thing of rescheduling the visit over and over. SPCL for the 4 tips, I like that. And I think every pipeline operator owner should always schedule visits with there field individuals. And, like you mentioned, that visit, to stay connected with them, gives the people out in field like they belong and they know that someone sees and respects their hard work and time they put in, day after day. In addition, the visit should not have a tone of a safety cop, it should be carried out with "patience, empathy, and a genuine desire to understand their experiences", and get to know them and appreciate them for the work they do.

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