The Power of Collaboration
Trainers: Jackie Wahome, Jacqueline Kiuru & Pauline Kariuki

The Power of Collaboration

It all began with a conversation over breakfast...

Three trainers came together, exploring how they could make a more significant impact in the field of customer experience.

This collaboration led to the creation of an innovative virtual course on Customer Experience, offering affordability, convenience, and, most importantly, great value.

The course is structured into three distinct levels to cater to varying expertise:

1?? Level 1: Foundational - Customer Service Excellence TrainingBuild a strong foundation in providing exceptional customer service.

2?? Level 2: Intermediary - Customer Mastery TrainingDevelop advanced skills and strategies for mastering customer interactions and relationships.

3?? Level 3: Advanced Level - Customer Experience Leadership and Strategy - Gain expertise in leading and strategizing for outstanding customer experiences.

Who Should Enroll?

? Customer Service/Experience Professionals: Enhance your career and deepen your knowledge in the field.

?Business Owners: Learn how to leverage excellence in service levels to drive business success.

?Individuals New to Customer Experience: Acquire valuable skills and insights to upskill and gain a comprehensive understanding of the subject.

? Ready to transform your customer experience skills?

Register now, and we will get in touch with you to provide full details of the program.

Register here: https://lnkd.in/djbGmA5EThe

Trainers:

Jackie Wahome, Customer Experience Trainer

FA Pauline Kariuki

Jacqueline Kiuru, Certified Contact Center Expert

Chrispine Omondi

Project Officer | 2+ Yrs Intl Development | Research Intern@ NRG | Climate Action Champ | Client Experience Enthusiast | Project & Financial Mgmt | Digital Frontiers Summit Kenya 2024 Delegate

6 个月

collaboration is powerful

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Duncan Juma

Leadership & Growth Coach , Experiential Trainer, Team Building Expert, CX enthusiast, Speaker & Corporate MC

6 个月

Great minds and team to champion the course of customer experience. Jacky ,Pauline and Jacque keep the fire to better service delivery through better experiences.

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