The Postal Reform Act of 2022
The Postal Reform Act of 2022 was signed into law on April 6, 2022. It was a long time in coming. When the 2006 postal reform legislation, for which I played a major industry leadership role, was enacted, we all knew that the legislation was necessary and, on balance, positive for the Postal Service and the industry, but imperfect. From that point forward, advocacy for follow-on legislation continued. I retired at the end of 2008, but my industry colleagues continued advocacy efforts.
The key issues the 2022 Postal Reform Act addressed were these:
The legislation does not go far enough to give the Postal Service operating flexibility to close retail post offices or to relocate them into large retail outlets that are open longer hours. It also retains ludicrous restrictions on contract postal stations. This morning, I stopped into one of those contract stations in Naples, FL to send a document to the Internal Revenue Service via certified mail, return receipt. I was required to pay cash, even though the retail post office, which is located much farther away from me, accepts credit cards.
This restriction exists solely to placate the American Postal Workers Union, which staffs all retail post offices. The APWU now delivers excellent service at most retail post offices, so it should not be afraid of losing market share to contract postal stations. I believe that contract postal stations are in place for the same reason that companies like Pitney Bowes operate mail presort centers: because the courts have ruled that adding retail post offices and other postal facilities are "major federal actions significantly affecting the environment," which triggers the need for environmental impact statements.
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In 1969, the Postal Service was changed from being an executive branch agency like the Department of Commerce or the Department of Health and Human Services to being an "independent establishment of the federal government." Over the last 53 years since that postal reform law was enacted, the Postal Service has never been truly "independent." As I learned from being a Pitney Bowes executive officer for over 20 years, almost no postal operator anywhere in the world has ever been given operating freedom similar to that which a private business enjoys.
Postal services are not only core to commerce, personal and social relationships, the operation of the non-profit sector, the enjoyment and consumption of entertainment, and a major source of educational content, they are vital to the operation of democracy. We could envision a regulatory regime similar to those applied to telecom or electrical utilities, but leaders accountable to voters have always treated postal operators as being so vital to their countries that they are given the privileged status more akin to domestic agricultural producers. We should think of LaPoste, the French postal operator, more like the wine industry based in Bordeaux, as opposed to a French telecom operator.
It is not surprising that this legislation maintains a strong political hand in the operation of the Postal Service. But we are far better off with it than if the 2022 law had not been enacted.
Having been a leader in the legislative advocacy effort that culminated in the 2006 Act, I want to end by thanking all those mailing industry executives and professionals who labored behind the scenes to get the 2022 law enacted. I know it took hundreds of meetings with members of Congress, their staffs, Congressional committee staff members, White House staff members, key "beltway" influencers, law firms and many members of the media to which elected representatives look for validation. I thank them, as well as the leaders of the labor unions and postmasters association, for coming together for a truly bi-partisan effort.