Post-training implementation challenges and solutions
?? Hanzo Ng
HRDF Certified Corporate Sales Trainer | B2B & B2C Sales Consultant | Lead Trainer and Founder of Sales Ninja, Hero Training, and ChatCoach.ai l Invented AI-powered Training Solution l Microsoft Certified
Employee training holds immense importance for both individuals and businesses. It serves as a valuable means to enhance employees' skills, leading to improved job performance and productivity. However, the effectiveness of training goes beyond the mere acquisition of knowledge. It hinges on employees' ability to apply what they've learned to their actual work. Unfortunately, this transition from training to real-world application often presents challenges, commonly referred to as "post-training implementation challenges."
But don’t worry! These challenges can be overcome, and training can be optimized for better results. In this article, we will delve into these prevalent issues and offer straightforward solutions to enhance the efficacy of your training programs.
The Top Three Challenges After Training
Post-training implementation challenges refer to the difficulties that employees or organizations face in effectively applying the knowledge and skills acquired during training sessions to their actual work tasks and responsibilities. Despite completing training successfully, employees may encounter obstacles when trying to put their newfound skills into practice.?
For example, studies have shown that up to 80% of employees forget their training within a few weeks if they don't have opportunities to apply it immediately.?
These issues can be really frustrating because employees don't always have easy solutions. They can't always reach out to the trainers for help either, as the trainers may be busy or not available to assist right away. But simultaneously, it's a common scenario where employees feel stuck, unable to overcome obstacles, and left without a clear path forward.
So here, we will explore the three most common post-training implementation challenges that organizations face and provide practical solutions to help overcome them.??
Challenge #1: Employees may struggle to translate theoretical knowledge or skills learned in training to practical applications in their work settings.
The challenge of translating theoretical knowledge or skills learned in training into practical applications at work is a common post-training implementation challenge. This happens because training often provides employees with a theoretical foundation, but applying that knowledge in real-world work situations can be tricky.
Imagine you've received extensive training on the latest sales techniques and strategies. You've learned all the theory, sales tactics, and communication skills during the training sessions. However, when you step into a real sales conversation with a potential customer, things might not go as smoothly as you expected. You struggle to apply the theoretical knowledge effectively, and you might even forget some of the key points you learned in training.
This challenge is widespread among employees, and statistics show that it's a significant concern. Studies indicate that nearly 65% of employees struggle with translating training knowledge into practical job skills. This gap between theory and application can lead to reduced productivity and performance.???
Solution: Providing Real-world Simulations and Practice Scenarios
To bridge the gap between theoretical knowledge and practical application, organizations can implement real-world simulations and practice scenarios. These simulations mimic actual work situations, allowing employees to apply what they've learned in a safe environment.
However, creating simulated sales calls or conducting role-playing exercises in person can be logistically challenging, time-consuming, and costly. It often requires coordinating schedules, finding suitable venues, and arranging for role-players or trainers to be physically present. Additionally, these traditional methods may not always capture the diverse and dynamic nature of real-world work scenarios.
In this case, organizations can explore AI-based training solutions. These platforms offer a virtual environment where employees can engage in simulated sales conversations and role-playing exercises conveniently and cost-effectively.
Employees can access these simulations from anywhere, eliminating the need for physical presence and reducing logistical complexities. AI-powered systems can provide realistic scenarios, respond dynamically to user inputs, and offer instant feedback, creating an immersive learning experience that closely mirrors real-world interactions.
AI-based training solutions not only offer flexibility and accessibility but also enable organizations to provide continuous and tailored practice opportunities to their employees. These platforms can track individual progress, identify areas for improvement, and offer personalized coaching and feedback, ensuring that employees build confidence and competence in applying their training knowledge effectively.
Challenge #2: If employees lack motivation or have a negative attitude towards the training content, they might not apply what they've learned.
This challenge occurs when employees, after completing their training sessions successfully, lack the motivation or possess a negative attitude toward applying what they've learned.?
During training, participants might be engaged and motivated due to the learning environment and facilitator's presence. However, once they return to their regular work routines, various factors can affect their motivation and attitude towards applying what they've learned.
For example, employees may not see immediate opportunities to apply the newly acquired skills, leading to a loss of motivation. Besides, some employees might resist change and prefer their old methods, creating a negative attitude toward new approaches. In addition, if an organization does not prioritize or reward the application of new skills, employees are less likely to do so.
Imagine, a sales team undergoes comprehensive training on a new CRM software aimed at improving customer relationship management. During training, they understand the software's features and benefits. However, upon returning to their sales roles, some salespeople might not see the immediate benefits of using the CRM, or they might feel that their traditional methods work just as well. They may lack motivation to adapt to the new system and may even resist it, leading to a negative attitude toward the training content.
Solution: Boosting Motivation and Positive Attitude
To address this challenge effectively, your organization need to start by clearly explaining why the training is valuable. You should highlight how it helps your employees in their careers. When they see the benefits and reasons, they are more likely to be interested and engaged in the training.
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After that, make sure that your employees know exactly when and how to use what they've learned in their daily work. This way, they can apply it without any confusion.
It's also important to create a work environment where your employees feel comfortable trying out new things. They shouldn't be afraid to make mistakes at first because learning often involves making errors. When they feel safe to explore new ideas, they'll be more confident in applying what they've learned.
Recognizing and rewarding employees who use their training effectively can also boost motivation and a positive attitude. When people see that their efforts are appreciated, they're more likely to keep learning and applying new skills.
Having mentors, coaches, or experts available to help your employees as they face challenges during implementation is crucial. But, getting additional support from trainers after training is challenging. This is where AI-based training solutions can make a big difference providing ongoing assistance and guidance to employees, helping them stay motivated to apply what they've learned.
AI can offer personalized feedback, answer questions, and even create customized learning paths, making the training experience more engaging and effective. So, if you're looking to boost your employees' motivation and ensure they apply their new skills, exploring AI-based training solutions is a smart choice.
Challenge #3: Over time, employees may forget the skills or knowledge acquired if not repeatedly used or reinforced.
The challenge we're talking about is when employees attend training sessions and learn valuable skills and knowledge, but over time, they tend to forget or lose the ability to effectively use what they've learned in their actual work.
Why does this happen?
One major reason is that people tend to forget things if they don't use them frequently. It's a natural human tendency. Additionally, the workplace environment may change, and the skills learned during training might not align with the evolving demands of the job. Moreover, employees might not have the opportunity to apply what they've learned immediately, leading to skill decay.
Imagine a sales team that undergoes training on a new sales technique. During the training, they are enthusiastic, engaged, and actively practising the new approach. However, once they return to their daily sales routines, the pressure to meet targets and deadlines takes precedence. They revert to their old methods because they feel more comfortable and familiar. Over time, the new technique they learned in training starts to fade away, and they find themselves struggling to remember and apply it effectively.
Solution: Implementing regular reinforcement, micro-learning, and AI-based training
So, to tackle the challenge of employees forgetting the skills or knowledge acquired during training over time, your organization can implement ongoing reinforcement activities that prompt employees to revisit and practice what they've learned. These can include monthly refreshers, quizzes, or short practice sessions.
In addition, you can break down training content into smaller, bite-sized modules. This will allow your employees to access specific information when they need it, reinforcing their knowledge as required.
Besides, incorporating AI-based training platforms that offer personalized, adaptive learning experiences can be a wise decision in this case. These platforms can identify areas where individual employees need reinforcement and provide tailored content accordingly.
Research by Deloitte found that continuous learning and reinforcement improve knowledge retention by up to 170%. That means employees are more likely to retain information when learning is spaced over time rather than crammed into a single training session. Simply, you must implement such strategies that can help your employees to overcome the forgetting curve.?
Overcome Your Post-Training Implementation Challenges with ChatCoach.ai
Are you facing challenges implementing what you've learned in sales training? ChatCoach.ai is your solution. Our AI-based platform is designed to help you conquer post-training hurdles and turn knowledge into results.
With ChatCoach.ai, you can:
? Ensure seamless implementation of training insights.
? Receive personalized guidance and feedback.
? Track your progress with data-driven insights.
Don't let your training efforts go to waste. Book a free demo session today and experience the transformative power of AI-based training with ChatCoach.ai. Elevate your sales team's performance like never before!