POST LOCKDOWN - Hotel & Restaurant Guests Have Their Say (Its Worth a Read)

As we start to emerge from lock-down, it is not only the Hotel & Restaurant owners that are considering what steps to take pertaining to Covid-Secure - the consumers (guests) are demanding it.

This is a vital factor to consider - the consumer (guests) will simply vote with their feet. Our market research has shown us that consumers (guests) are nervous and scared.

We have heard comments such as :

• NO to queuing
• NO to approaching a bar
• Definitely NO more dirty menus
• Breakfast buffets are frowned upon, more breakfasts in the room
• Room service will become very popular breakfast, lunch and dinner
• Hotels will benefit by many families wanting to stay in the hotel to eat, especially if they feel safe
• Cash is no longer king, many clients wont want to handle cash

From a media perspective, the media will be looking for stories about Hotels & Restaurants and how they intend to create a safe family environment, and the steps they are taking to ensure their guests safety.

Have a look at FIRSTI - they offer Hotels & the Hospitality Sector an online solution, that allows the guest to access food and drink menu's via their personal mobile phone with immediate payment directly to you.

This is an ideal solution for ROOM SERVICE, BAR SERVICE, COFFEE SHOP, RESTAURANT or even ordering food & drinks on the 9th HOLE tee - allowing the golfer to collect his or her foods & drinks when completing the hole.

For more information, on how FIRSTI can increase your sales and profit margins - request a ZOOM PRESENTATION - go to www.wearefirsti.com